Redworth Hall Hotel
Leisure Club Attendant
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At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
About The Role...
As a Leisure Club Attendant you are responsible for delivering the very best in customer service to our external members, hotel guests, and for pro-actively seeking opportunities to join new members to our facility. Your key responsibilities will be to:
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- Ensure a high level of customer satisfaction
- Drive the facilities revenues and profitability
- Ensure the club is maintained to the highest standards by cleaning and checking the facilities
- Carry out pool checks
- Be aware of the importance of health and safety
- Accurately maintain records and ensuring compliance
About You…
The successful candidate will have previous experience ideally within a leisure environment, with an outgoing personality, excellent communication skills and excellent command of the English language. A lifeguard qualification, pool plant and first aid would be desirable. A nationally recognised gym qualification is essential. The role will involve gym introduction and induction, compiling gym programmes for new and existing members and delivering classes whilst on shift.
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You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.
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