LGH Hotels Management Ltd
leisure Club Attendant
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Holiday Inn Edinburgh
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The Opportunity
We are looking for a friendly, approachable, and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe, and well-organised leisure environment where members feel comfortable, confident, and supported.
Taking a Human Givens approach, you’ll help meet people’s core needs for safety, belonging, reassurance, and enjoyment, ensuring every member’s visit is a positive experience.
What You’ll Be Responsible For
- Ensuring the leisure club facilities are clean, tidy, and well maintained at all times
- Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely
- Assisting members with gym and leisure equipment, ensuring correct and safe use
- Providing warm, attentive, and professional customer service to all members and guests
- Supporting the sale of memberships and leisure services by communicating benefits clearly and positively
- Following health and safety procedures to maintain a safe environment for members and colleagues
- Identifying and reporting any faults, maintenance issues, or safety concerns to the Leisure Club Manager
- Supporting the opening and closing of the leisure club as required
- Completing required records and paperwork accurately and on time
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Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role would suit someone who:
- Enjoys working with people and helping others feel welcome and supported
- Takes pride in keeping spaces clean, organised, and well presented
- Understands that feeling safe and cared for is central to a positive leisure experience
- Is confident offering help and guidance in a friendly, approachable way
- Can follow routines while remaining flexible to support daily operational needs
- Is dependable, responsible, and works well as part of a team
- Feels motivated by contributing to a calm, positive, and inclusive environment
- Is looking to develop experience within leisure, hospitality, or wellbeing settings
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Hotel
The Holiday Inn Edinburgh is perfectly situated between Edinburgh Airport and the city centre, making it an ideal base for exploring all the attractions and sights that Edinburgh has to offer. Our Academy Conference Centre, located on the 5th floor with panoramic views of the Pentland Hills, features 14 meeting rooms and can accommodate up to 120 guests.
The hotel offers 303 bedrooms, including Executive and Family rooms. Guests can enjoy a variety of dining options, including the excellent Traders Restaurant, a café, and a relaxing bar. Additionally, we provide a fully equipped gymnasium, swimming pool, sauna, and spa to help you relax and unwind.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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