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Leisure Team Member Apprentice

Plymouth
£12.5k/yr
Posted 1 day ago
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Leisure Team Member Apprenticeship

If you’re enthusiastic, people-focused, and ready to kickstart a career in the leisure industry, our Leisure Team Member Apprenticeship offers the perfect opportunity to learn, grow, and thrive in a fast-paced, supportive environment.

Wage

  • £12,480 for your first year, then could increase depending on your age
  • National Minimum Wage rate for apprentices
  • Minimum wage rates (opens in new tab)

Training Course

  • Leisure team member (level 2)

Hours

  • Varied shift pattern during the week, between 9am - 6pm. 30 hours a week

Start Date

  • Wednesday 7 October 2026

Duration

  • 1 year 6 months

Positions Available

  • 2

What you'll do at work

  • Lifeguarding
  • Assisting teacher with swimming lessons
  • Teaching swimming
  • Supporting customers in the gym
  • Administrative tasks
  • Poolside assistance for lessons
  • Customer service
  • Following Health and Safety regulations
  • Work in a team to support peers and colleagues to meet the goals of the business
  • Monitor customer use of equipment and ensure their safety, intervening as necessary
  • Undertake the operational housekeeping of the leisure facility.

Where you'll work

  • 40 Mayflower Drive
  • Plymouth
  • PL2 3DG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

  • CITY COLLEGE PLYMOUTH

Training course

  • Leisure team member (level 2)
  • Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

  • Work in a team to support peers and colleagues to meet the goals of the business.
  • Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
  • Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
  • Monitor customer use of equipment and ensure their safety, intervening as necessary.
  • Comply with the legal requirements to ensure the safety, security, and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
  • Use IT including front of house system, social media, and digital channels.
  • Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety, and technical skills across a range of participants of different abilities from non-swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
  • Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervene providing rescues and life-saving techniques when necessary.
  • Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment, and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement, and biomechanics and applying fitness training techniques. Planning, reviewing, and delivering safe and effective gym-based exercise programmes with individuals and small groups.
  • Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
  • Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
  • Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.

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PwC·London, UK
£35,000/yr

Why you're a good match

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Training schedule

Apprenticeship training will take place primarily in the workplace, but with occasional college attendance.

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Desirable qualifications

  • GCSE in:
    • English (grade 4 / C)
    • Maths (grade 4 / C)
  • Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non-judgemental
  • Patience
  • Physical fitness
  • Willing to learn
  • Swim confidently

About this employer

Plymouth Active Leisure is a dynamic and innovative local authority trading company owned by Plymouth City Council. Our vision is to be the first-choice leisure organisation in the city, delivering excellent facilities and standards of service. Our mission is to provide high quality sports and leisure opportunities that are enjoyed by all members of the community at affordable prices, helping Plymouth to become the most active coastal city in England by 2034.

https://plymouthactive.co.uk/ (opens in new tab)

Company benefits

  • Full complimentary membership
  • 20% off in the onsite Cafe

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

As an apprentice, you’ll gain nationally recognised qualifications, hands-on experience across our leisure centres, and the chance to develop real confidence in customer service, aquatics, fitness, and operational safety. You’ll work alongside experienced colleagues who will guide you every step of the way, helping you build the skills you need for a successful future in leisure.

There are various roles available which are dependent on successful completion of the apprenticeship and on an individual basis.

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE PLYMOUTH

The reference code for this apprenticeship is VAC2000044573.

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Skills

Lifeguarding
Swimming instruction
Customer service
Health and safety
Teamwork
Administrative tasks
IT
Communication
Gym instruction
First aid

Location

Office 5, Genesis Building, 235 Union St, Stonehouse, Plymouth PL1 3HN, UK

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