Leisure Team Member Apprenticeship

Gain hands-on experience in every part of a leisure facility, from the gym floor to poolside and front-of-house.

You’ll learn to deliver great customer experiences, support safe and effective gym sessions, assist with pool or facility operations, and maintain high standards of cleanliness and safety.

Most of your apprenticeship is spent working.

You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Undertake duties directly associated with the roles of Lifeguard, Swimming Teacher, Gym Instructor, and Group Activity Leader
• Setting up equipment for activities, events and competitions
• Ensure customers receive an excellent level of service
• Contribute to raising standards by demonstrating and promoting high expectations

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Allard Way, Coventry, CV3 1JP
• Bell Green Road, Coventry, CV6 7GP
• Xcel Leisure Centre, Mitchell Avenue, Coventry, CV4 8DY

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COVENTRY COLLEGE

Training course

Leisure team member (level 2)

What you'll learn

Course contents

• Work in a team to support peers and colleagues to meet the goals of the business.
• Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
• Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
• Monitor customer use of equipment and ensure their safety, intervening as necessary.
• Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
• Use IT including front of house system, social media and digital channels.
• Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
• Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervien providing rescues and life saving techniques when necessary.
• Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
• Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
• Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
• Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.