Fintellect Recruitment
Lender Relationship Co-ordinator
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My client, a growing and highly respected Commercial Finance Brokerage, is looking to recruit a Lender Relationship Co-ordinator to join their team in London.
This is an excellent opportunity for someone with experience in commercial finance, banking, lending, or financial services who enjoys building relationships and working closely with a panel of lenders to support deal flow and client outcomes.
The Role
Working as a key part of the brokerage team, you will be responsible for managing and developing relationships with lending partners, ensuring strong collaboration, service delivery, and access to a broad range of funding solutions for clients.
Key Responsibilities
- Build and maintain strong, trusted relationships with a portfolio of lending partners across a range of funding products.
- Serve as the primary point of contact for lender enquiries, operational issues, and strategic discussions.
- Conduct regular business reviews with lenders to assess performance, deal volumes, service levels, and overall satisfaction.
- Identify and develop new lender partnerships to strengthen and expand the lender panel, ensuring any product gaps are effectively addressed.
- Negotiate commercial terms and service level agreements with lending partners.
- Resolve lender complaints, queries, and escalations professionally and efficiently.
- Work closely with brokers and internal stakeholders to support the placement and progression of funding opportunities.
- Maintain regular communication with lender contacts and stay up to date with lending criteria, product changes, and market developments.
- Support the onboarding of new lender relationships and ensure all lender information is accurately maintained.
- Produce reporting and market intelligence to support business development and relationship management activities.
- Act as an ambassador for the business, ensuring positive and productive relationships are maintained across the lender panel.
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About You
- Previous experience within commercial finance, lending, banking, asset finance, invoice finance, or a related financial services environment.
- Strong relationship-building and stakeholder management skills.
- Experience managing external partnerships or key accounts would be highly advantageous.
- Excellent communication and negotiation skills.
- Highly organised with strong attention to detail.
- Able to manage multiple priorities in a fast-paced environment.
- Commercially minded with a proactive approach to problem-solving.
- Proficient in Microsoft Office and CRM systems.
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What's on Offer?
- Hybrid working arrangement.
- Opportunity to join a growing and ambitious commercial finance brokerage.
- Exposure to a broad range of lenders and funding products.
- Supportive and collaborative culture.
- Genuine opportunities for career progression and development.
- Competitive salary and benefits package.
If you're looking for a relationship-focused role within commercial finance and want to play a key part in developing strategic lender partnerships, I'd be keen to hear from you.
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