The Role

A leading estate agents are seeking a lettings administrator, based in their Barnes office 5 days a week. This role is within the Residential Lettings department. You will be responsible for supporting the smooth running of the department by providing an administrative service.

Key Responsibilities

• Answering the phone and directing calls as required
• Dealing directly with clients / applicants looking to let or rent and answer any enquiries
• Typing and organising reports where appropriate
• Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising
• Arranging canvassing
• Collating statistics
• Progressing tenancy paperwork
• Carrying out the occasional viewing for lettings when required
• Organising contractors to attend to maintenance issues and informing landlords of costs or quotes where applicable
• Any other reasonable duties that may be required from time to time
• A large proportion of the day will be supporting property management with general tasks
• Sending out utility letters and dealing with check in/check outs
• Organising service charges for block management
• Adding invoices to Reapit