Simon Brien Bradley
Lettings and Property Manager Administrator
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Lettings & Property Management Administrator
Simon Brien is an exciting opportunity within their established and growing team to join their department.
Simon Brien, a leading property services company in Northern Ireland with over 40 years’ experience, is seeking to hire a Lettings & Property Management Administrator.
The Lettings and Property Management department, which has been successfully developed and expanded over the past 16+ years, currently manages 680+ residential properties. The company delivers a comprehensive, professional, and proactive service to both landlords and tenants.
As part of the Sherry FitzGerald Group, Simon Brien now offers an expanded network, with UK access through over 100 offices, more than 70 franchise locations, and exclusive association with Knight Frank, granting clients access to a global network of over 600 offices across more than 50 markets.
Key Role Summary
A vital role ensures administrative support for lettings and property management operations, helping maintain compliance, smooth tenant relations, and proactive portfolio growth. The position requires collaboration with the property team, tenants, and landlords.
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Responsibilities
Lettings Administration
- Register and maintain rental property details on the in-house property management software.
- Upload property details and images to company websites and online portals.
- Conduct tenancy credit checks, ensuring accuracy and adherence to agreed timelines.
- Maintain accurate, up-to-date records for both tenants and landlords.
- Liaise with tenants and landlords on viewings, applications, follow-ups.
- Resolve day-to-day enquiries relating to rental properties.
Property Management Administration
- Administer lease renewals, ensuring correct documentation release, completion, and recording.
- Monitor statutory and regulatory compliance (e.g., certificates, renewal deadlines).
- Proactively manage tenant rent arrears professionally, escalating as necessary.
- Process housing benefit forms and related documentation.
- Be the primary point of contact for tenants in arrear cases.
- Support property management in maintaining a high service standard across a portfolio of properties.
- Undertake additional administrative duties for the lettings and property management function.
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Requirements & Skills
Essential:
- Previous experience in lettings or property management administration is required.
- Strong communication and interpersonal skills for engaging with landlords, tenants, and contractors.
- Excellent organizational skills along with a high attention to detail.
- Proficiency in Microsoft Office, especially Microsoft Excel.
- Ability to thrive in a fast-paced and hectic office environment.
- Proactive and self-motivated, capable of working independently with minimal supervision.
- Flexible with a commitment to professionalism in workload and deadlines.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a well-established and respected team.
- Supportive, collaborative workspace environment.
- Ongoing professional development and career progression opportunities within a growing department.
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