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Lettings Manager
Brand: Chancellors Location: Woking Hours:
- Monday–Thursday: 8:45 am – 6 pm
- Friday: 8:45 am – 5:30 pm
- Every other Saturday: 10 am – 3 pm (on demand) Salary: Competitive package + earnings potential Requirements:
- Full UK Driving Licence
- Access to a personal vehicle
About Chancellors
Chancellors is one of the UK’s leading estate and lettings agencies, established in 1807 and now with over 40 interconnected branches across Southern England and Mid Wales. The brand combines the scale and resources of the LRG Group—one of the UK’s largest property services organisations—with a personal, local approach.
Chancellors is recognised for:
- Exceptional customer service
- Expert local knowledge
- A strong commitment to customers and communities
About the Role
We are seeking a motivated, career-driven Lettings Manager with proven experience in the current rental market, ideally based in the Greater London area (though relocations may be considered). This role will position you to grow business volume, drive lettings income, and optimise customer experience at our Woking branch.
Key Responsibilities
- Business Growth & Revenue: Increase the volume of new lettings and income for the branch.
- Property Instruction & Marketing:
- Appraise and instruct residential rental properties.
- Identify emerging business opportunities and refer to специализируाऊи divisions as needed.
- Sales &}Lettings: Register, qualify, and manage applicants; conduct viewings and secure property lets.
- Meet and exceed lettings targets.
- Legislative Compliance – Adhere to all legal obligations related to lettings.
- Property & Market Awareness:
- Maintain up-to-date knowledge of available properties.
- Develop effective canvassing and marketing strategies.
- Team Leadership & Development:
- Line management roles (1-2-1s, performance support).
- Foster a collaborative, results-driven team culture.
- Customer Care: Ensure exceptional service standards and relationship-building at all levels.
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Rigor of Expectations
High standards are expected, but reward includes:
- Attractive earning potential with performance incentives.
- Strong support for professional development.
- Enjoyable work environment with structured career growth.
Skills & Experience
Essential Requirements
- Proven track record as a Senior Lettings Manager.
- Experience in securing new business for lettings agencies.
- PropertyMark Technical Award in Residential Lettings and Property Management (preferred but not mandatory).
- Excellent sales and negotiation abilities.
- Strong interpersonal and customer service skills.
- Demonstrated leadership experience (team accountability).
- Tenacity and self-motivation to drive success.
- Positive attitude with commendable telephone manner.
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Key Competencies
- Ability to build and retain trusted client relationships.
- Adaptability to change in the lettings market.
What We Offer You
Career & Development
- Proven career growth opportunities within Chancellors/LRG.
- Market-leading training and professional development.
Work Environment
- Supportive and collaborative team culture.
Benefits
- Employee Assistance Programme:
- 24/7 virtual GP access.
- Mental health support & first aid resources.
- Retail and lifestyle discounts (via LRG partners).
- Performance Rewards: Incentives tied to results.
- Holiday Entitlement:
- Generous annual leave, increasing with tenure (plus bank holidays).
- Parental Flexibility: Enhanced parental leave and artificial fertility support policies.
- Onboarding Support: Structured orientation and continuous career guidance.
Our Values
As an equal opportunities employer, Chancellors/LRG values diversity and welcomes applications from candidates of all backgrounds. FDR/R =17
Application Notes
Chancellors does not engage recruitment agencies for this role. All applications must be submitted directly via the Internal Recruitment team. Unsolicited CVs or agency introductions will not be considered.
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