Allie Home Estate & Lettings Agency
Lettings Manager
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Lettings Manager – Canary Wharf, London
Role Overview
Allie Home Estate & Lettings Agency is seeking an experienced, proactive, and commercially minded Lettings Manager to lead and grow their residential lettings department.
Based in Canary Wharf, Allie Home is a boutique estate and lettings agency specialising in luxury London properties. Their ethos revolves around delivering a highly personal, multilingual, and professional service, placing emphasis on trust, long-term relationships, and unwavering market expertise.
This is a core role within the business, responsible for:
- Driving new landlord instructions
- Managing the lettings pipeline
- Overseeing the entire lettings process from valuation to tenancy commencement and property management
- Ensuring high standards of service for both landlords and tenants
The ideal candidate may have a background as:
- An experienced Lettings Manager
- A strong Senior Lettings Negotiator
- An experienced Property Manager
Location: Canary Wharf, London Job Type: Full-time Work Arrangement: Office-based (with regular property visits and client meetings across London) Salary: £30,000 - £35,000 base + discretionary performance-based bonus Start Date: ASAP
Role Expectations
You will take full ownership of lettings performance, encompassing:
- Valuations, instructions, and marketing
- Viewings, offers, and negotiations
- Compliance and landlord relationship management
- Process development, conversion rate improvement, and brand growth
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A strong grasp of lettings legislation and compliance is essential, given the evolving rental market and new rental reforms. As a trusted advisor, you must confidently:
- Explain the lettings process
- Guide landlords through compliance requirements
- Help stakeholders make informed decisions
Key Responsibilities
- Acquire new landlord instructions and expand Allie Home’s lettings portfolio
- Conduct lettings valuations and deliver market-focused advisory
- Coordinate enquiries, viewings, offers, and negotiations
- Oversee the full lettings process (from valuation to tenancy signing to property management)
- Ensure compliance with current legislation and internal standards
- Optimise systems, processes, and service standards across the lettings team
Key Success Metrics
Your performance will be measured against: ✔ Consistent growth in new landlord instructions ✔ Expansion of the lettings portfolio (both size and revenue) ✔ Efficient letting timelines (short market periods, compliant lettings, high-quality tenants) ✔ Reduced void periods and maximised rentals ✔ Responsive and professional communication for both tenants and landlords ✔ Silenced inefficiencies, improving departmental structure, efficiency, and commercial performance ✔ Becoming an indispensable landlord/tenant contact person within the business and market
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Ideal Candidate
This role would suit someone who:
- Has 2+ years’ experience in residential lettings or property management in London (or equivalent)
- Winning track record in acquiring landlord instructions and strategically growing relationships
- Commercially astute, with an interest in building and managing a strong portfolio
- Fully versed in lettings compliance and up-to-date legislation
- Demonstrates exemplary communication skills (in-person, phone, and written correspondence)
- Is highly organised, detail-oriented, and adept at multi-tasking
- Takes a proactive, solutions-based approach to work
- Experience would be an asset with:
- Overseas landlords
- International students
- Corporate tenants or relocation clients
- ARLA Propertymark qualification (highly desirable)
- Additional native-like skills in Mandarin or Cantonese (an advantage)
Working Arrangement
- Core hours: Monday to Friday
- Additional flexibility: May require occasional outside hours viewings/appointments, compensated via time off in lieu
How to Apply
If you’re an experienced lettings or property management professional seeking responsibility, autonomy, and growth opportunities, we’d love to hear from you.
Send your CV (alongside a short introduction explaining why you’re a strong fit for Allie Home) to: jobs@alliehome.co.uk
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