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Waghorn & Company Estate Agents

Lettings Manager

Colchester
Posted about 13 hours ago
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Company Description

Waghorn & Company Estate Agents is an independent, family-run business that has been serving Tonbridge and the surrounding villages since 2010. The company combines strong local market knowledge with a blend of traditional estate agency values and modern approaches to deliver a dynamic sales and lettings service. Waghorn & Company is known for its friendly, professional, and straightforward communication, keeping clients informed at every stage. The business operates from a high street shop near the Rose and Crown Hotel and offers flexible viewing times, competitive fees, and a “no sale, no fee” promise. Its commitment to honesty, transparency, and customer service has helped make it a preferred agent in the area.

Role Description

The Lettings Manager will oversee the day-to-day management of the lettings portfolio, ensuring properties are marketed effectively and let efficiently.

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Graduate Consultant — 2026 Scheme

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Responsibilities

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  • Managing property listings
  • Conducting rental valuations
  • Coordinating and attending property viewings
  • Liaising with landlords and tenants throughout the lettings process
  • Preparing tenancy agreements and related documentation
  • Overseeing referencing and compliance checks
  • Ensuring adherence to relevant lettings legislation and company policies
  • Handling renewals, rent reviews, and basic property management issues
  • Working closely with the wider team to provide a consistent, high-quality service

This is a full-time, on-site role based in Tiptree.

Qualifications

  • Lettings and property management skills, including experience with valuations, marketing rental properties, and managing tenancies from instruction to move-in.
  • Excellent customer service and communication abilities, with a focus on clear, honest, and professional interaction with landlords, tenants, and colleagues.
  • Organizational and administrative skills, including accurate record-keeping, document preparation, and time management in a busy office environment.
  • Knowledge of relevant lettings legislation, compliance requirements, and best practices within the residential property sector.
  • Ability to work on-site, use local market insight effectively, and build strong relationships within the community.
  • Proficiency with common office and property software systems; comfortable with using digital tools for marketing and communication.
  • Previous experience in a lettings or estate agency role is highly beneficial; professional lettings or property qualifications (e.g., ARLA or similar) are an advantage.
  • Valid driving licence and access to a vehicle for attending viewings and appointments as required.
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Skills

Lettings Management
Property Management
Valuations
Marketing
Customer Service
Communication
Organizational Skills
Administrative Skills
Record-Keeping
Time Management
Legislation Knowledge
Compliance
Relationship Building
Digital Tools
Office Software
Tenancy Management

Location

Colchester, England, United Kingdom

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