Crown Home Buying & Letting (CHBL)
Lettings Negotiator £25k basic, OTE £55k
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Lettings Negotiator £25k basic, OTE £55k
Job Title: Lettings Negotiator – Crown Home Buying & Letting (On-Site, Greater London)
Direct Applications Only – No Recruitment Agencies/Consultants
Company Description
Crown Home Buying & Letting (CHBL) is a Central London estate agency specialising in luxury residential lettings and sales across prime London locations.
The team connects discerning clients with high-quality homes, focusing on:
- Premium service
- Attention to detail
Built on:
- Trust
- Professionalism
- Strong market expertise
CHBL delivers:
- A tailored experience to landlords, vendors, buyers, and tenants.
- A seamless process for letting, selling, or managing prestigious properties.
- Service standards matching the quality of the homes represented.
Role Description
- Employment Type: Full-time, on-site
- Location: Greater London
- Salary: Basic £25k with OTE up to £55k
Key Tasks
The Lettings Negotiator will:
- Handle prosppective tenant enquiries.
- Conduct property viewings.
- Provide clear, accurate information on available listings.
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Principal Responsibilities
- Build and maintain landlord and tenant relationships.
- Negotiate offers and progress lets to move-in.
- Coordinate property marketing and listings updates.
- Work closely with the property management team for smooth operations.
- Maintain detailed records in CRM systems.
- Prioritise excellent customer service.
- Uphold CHBL’s brand standards in all interactions.
Qualifications & Requirements
-
Strong understanding of:
- Landlord/tenant matters
- Tenancy processes
- Relevant best practices
-
Experience working in:
- Estate agency environments
- Ideally, lettings or residential property
-
Excellent communication skills (verbal and written):
- Ability to build rapport
- Manage expectations effectively
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-
Knowledge of:
- Property management principles
- Coordination of maintenance/tenancy-related issues
-
Proven customer service skills:
- Client-focused approach
- Commitment to high-quality service
-
Comfortable working to targets/deadlines, with:
- Strong organisational skills
- Effective time management
-
Familiarity advantageous:
- Greater London residential markets
- Local transport links
-
Proficient with:
- Basic office software
- CRM systems
- Willingness to quickly learn new platforms
-
Extracurricular Benefits:
- Full UK driving licence (not essential if area coverage allows)
- Access to transport (preferred but not strictly required)
-
Preferred Industry Experience:
- Luxury/high-end property
- Relevant qualifications, e.g. ARLA or equivalent.
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