The Home Cloud
Lettings Property Manager
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Location: Basingstoke/Hybrid
Salary: £35,000 PA
Hours: Weekdays 9am – 6pm, 1 in every 4 Saturdays 10am – 3pm
(Saturday working is covered by time off in lieu)
Experience: 3+ years’ experience in Lettings Property Management
Travel: Travel required for property inspections (own car essential, occasional overnight stays)
About Us
The Home Cloud provides residential lettings and property management across England and Wales. We’re a fast-growing, independent agency known for our hands-on, detail-driven approach and strong landlord relationships.
We work closely with our sister company, Source Investments, supporting investors to source, scale, and optimise high-performing property portfolios. Together, we deliver a full end-to-end service from acquisition through to long-term property management.
The Role
We’re looking for an experienced property manager to take ownership of our southern residential portfolio. This role is ideal for an established property manager who wants a step up in responsibility, variety, and autonomy.
You’ll be responsible for the day-to-day management of your portfolio, with a focus on reactive maintenance, property certificate compliance, landlord communication, and property inspections.
This is a hands-on role involving some travel for property inspections, and occasional overnight stays.
Key Responsibilities
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- Manage reactive maintenance, responding promptly to issues raised by tenants via our property management system (FixFlo)
- Oversee planned maintenance, coordinating works with contractors
- Act as the main point of contact for tenancy-related queries, providing clear updates and effective resolutions
- Build and maintain strong working relationships with landlords, delivering regular communication, reporting, and advice
- Ensure all compliance documentation is kept up to date, including Gas Safety Certificates, EICRs, EPCs, and other statutory requirements
- Carry out 6-monthly property inspections across your portfolio
- Prepare inspection reports and follow-up actions, ensuring issues are resolved within agreed timeframes
- Process invoices, and handle contractor payments via our accounting system (PayProp)
- Maintain accurate property records and ensure files and systems are kept up to date
What We’re Looking For
This role suits a Property Manager who is confident managing a portfolio independently and enjoys responsibility and variety.
You’ll be:
- Experienced in lettings property management (3+ years)
- Organised and proactive, with strong time management skills
- Professional and reliable, trusted to represent the business independently
- Detail-focused, particularly around compliance and documentation
- A strong communicator, comfortable dealing with landlords, tenants, and contractors
- Comfortable with lone travel for inspections
- Calm under pressure and solutions-focused
- A full UK driving licence and access to your own vehicle are essential.
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Salary & Benefits
- £35,000 per annum
- Annual pay reviews based on performance, with performance-based bonuses available after the first 12 months
- All mileage and travel expenses covered in line with company policy
- Hybrid working (3 days in the office, 2 days working from home)
- Time off in lieu for Saturday working; Saturdays are also from home
- Laptop, phone, and tablet provided
- 27 days holiday (plus bank holidays), plus additional days available to accrue every 2 years of service
- Office is closed over Christmas period and bank holiday weekends (no leave required)
- Employee railcards
- On-site gym
- Quarterly company-wide social events
- Supportive, growing business open to new ideas
Apply Now
If you’re an experienced lettings property manager looking for a step up in responsibility and portfolio exposure, we’d love to hear from you.
Apply now with your CV and a short cover letter outlining your experience and suitability for the role.
Experience
- lettings property management: 3 years (required)
Licence/Certification
- drivers licence (required)
Willingness to travel
- 25% (required)
Work Location: Basingstoke RG21 4HG
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