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AAF International - Power & Industrial Group

LEV Service Engineer

Cramlington
Posted about 1 month ago
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Level:

Individual Contributor

Employment Type:

Full-time Permanent Hybrid / Remote

Location:

Geographical area – whole UK coverage, ideally situated in the Midlands

Job Function:

Sales

Industry:

Industrial Air Quality

Who We Are:

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.

We are a member of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 75,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defence systems and electronics.

Our culture of continuous improvement, safety and world class operations is driven by our people-centred management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth and development, and continued happiness in being a long-term member of the AAF family. This is fuelled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.

Position Summary:

We are currently recruiting for a LEV Service Engineer to join our existing IAQ team within our Power & Industrial (P&I) division. The successful candidate will be responsible for supporting customers with parts, services, upgrades and technical solutions. This role focuses on driving revenue, margin improvement and customer retention through proactive field sales activities, technical expertise and close collaboration with sales, product and operations teams.

Scope for flexible working arrangements, including working from home, is offered subject to agreement. A degree of domestic and international travel will be required to fulfil the obligations of the role, therefore a valid passport and the ability to travel is essential.

Previous experience gained in an Air Filtration business would be a major advantage for this role.

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Position Responsibilities:

Perform servicing, maintenance and repairs on dust extraction, fume extraction and filtration systems. Diagnose faults and carry out corrective actions. Carrying out thorough examination and testing of LEV systems in accordance with industry regulations. Conduct airflow measurements, static pressure testing and system performance assessments. Produce detailed technical reports and compliance documentation. Advise clients on remedial actions and system improvements. Provide technical support to customers and internal teams. Identify and develop revenue opportunities within the installed customer base, including proactive upselling of maintenance programs and lifecycle extension services. Prepare and submit activity reports to Sales Management, providing clear visibility into progress, priorities and key developments. Represent the company at industry exhibitions and networking events to build brand presence within key industrial sectors.

*Duties will vary due to the nature of the environment (above is a guide and not a comprehensive list of responsibilities)

Person Specification:

Education, Qualifications And Affiliations

Desirable

A recognised qualification in a Sales, Engineering or Business-related discipline.

*Qualifications may be substituted for experience on a year for year basis.

Experience

Essential

Demonstratable experience directly related to the duties and responsibilities specified. Experience of carrying out fieldwork remotely and to deadlines. A proven ability to conduct site surveys, read technical drawings and understand airflow/pressure dynamics. Experience using airflow testing and measurement equipment. A good track record of acquiring and maintaining customer relationships. Demonstrated ability to share skills and knowledge with others. Understanding/Awareness COSHH regulations and HSG258. Ability to manage multiple commercial opportunities / tasks efficiently.

Desirable

Experience in aftermarket sales within capital equipment or process industries. Practical knowledge of CRM and ERP tools (such as Salesforce and SAP). Experience in international or matrix organizations.

Licenses or Certifications

Essential

Full driving license. Full valid passport. Eligible to work in the UK. BOHS P601 (Thorough Examination and Testing of Local Exhaust Ventilation Systems) CSCS Card/ CCNSG Passport to Safety. IPAF (3a/3b).

Desirable

BOHS P602 (Basic Design of LEV Systems). PASMA. CompEx (for hazardous areas). IOSH Managing Safely.

Skills

Essential

Health, safety and environmentally conscious. Flexible approach to working, willingness to accept changing priorities. Continuous improvement mentality and receptive to change. Ability to manage multiple commercial opportunities / tasks efficiently. Excellent attention to detail and ability to work in an organised manner. Strong fault-finding and mechanical aptitude. Strong problem-solving skills and solution and targets focused. Ability to work independently and manage time effectively. IT literate (able to complete digital reports and use MS Office). Excellent interpersonal skills. Good commercial acumen. Ability to develop and maintain relationships. High level of English communication skills including face to face, telephone and written.

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What’s on Offer?

An opportunity to join an already established and successful international business with a competitive salary.

Benefits package includes:

Drive around in a company van. Access to our sales commission scheme. We know that having a work life balance is important, so we offer our colleagues flexible working opportunities in line with the needs of their role. Take a break with 25 days holiday (5 weeks) + bank holidays per annum. Pension scheme. A fantastic way to save for your retirement and benefit from employer contributions, we match up to 7%. Death in service benefit which provides a lump sum payment equal to 3 times your annual salary. Company sick pay scheme. The opportunity for international travel. Career progression and Learning & Development, with access to our 24/7 LMS. Perks and savings such as online cashback, instore and online vouchers and discounts via our Perks@Work scheme. Employee wellbeing programme – Free advice offering financial, wellbeing and relationship support 24 hours a day 365 days a year via our on-line portal. Get fit and take advantage of our cycle to work scheme. When on site, free parking is available. Receive free annual flu jabs. Stand out with our employee recognition schemes.

Applications:

We are committed to creating an environment where everyone feels welcome and supported. We actively encourage applications from underrepresented groups. This vacancy is open to internal and external applicants. All applications must be submitted in English.

Accommodations:

We are an equal opportunity employer and welcome applications from candidates of all backgrounds.

If you require any accommodations during the application or interview process, please let us know. We are happy to make adjustments to ensure an inclusive recruitment experience for all applicants.

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Skills

Servicing
Maintenance
Repairs
Fault Diagnosis
Airflow Measurements
Technical Reporting
Customer Support
Sales
Relationship Management
Problem Solving
Health And Safety Awareness
Time Management
IT Literacy
Communication Skills
Mechanical Aptitude
Commercial Acumen

Location

Cramlington, England, United Kingdom

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