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Level 2 Pharmacy Services Assistant Apprentice - Werrington Pharmacy

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Werrington Pharmacy: Apprentice Pharmacy Services Assistant
Werrington Pharmacy is offering a hard-working and enthusiastic candidate an opportunity to work in the pharmacy sector as an Apprentice Pharmacy Services Assistant. The successful candidate will be assisting in the dispensing of medication, gaining key skills and assisting customers on the counter.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Werrington Pharmacy, based in Stoke-on-Trent, is offering a hard-working and enthusiastic candidate an opportunity to work in the pharmacy sector.
If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
- Ordering, receiving and storing pharmaceutical stock
- Receiving prescriptions and ordering prescriptions
- Making up blister packs
- Dispensing once trained
- Labelling of prescriptions
- Liaising with customers over the phone and face to face
- Duping and disposing of medicines
- Managing stock levels, replenishing and cleaning sales areas
- Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
- Ensuring standards for quality, customer service and health and safety are met
- To utilise specialist product knowledge when required
- To maintain a clean and tidy working environment
- To complete compulsory training as required
- To carry out other duties which naturally fall within the reasonable expectations of the role
Where you'll work
Werrington Pharmacy
339 Ash Bank Road
Werrington
Stoke on Trent
ST9 0JS
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- Work according to legislative requirements, and organisational policies
- Order, receive, maintain and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Training schedule
- Pharmacy Services Assistant Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
- BTEC Level 2 in the Practice & Principles for Pharmacy Support Staff.
- Functional Skills up to Level 2 in English and maths if required.


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Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the above link for more information.
Essential qualifications
- GCSE in:
- Maths and English (grade 9-4 / C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Please note that this employer will only interview candidates that have a min GCSE grade 4/C/Level 2 pass in English & maths. Although a question is asked at the end about how you will travel to work, a driving licence and your own vehicle are not required for this apprenticeship.
At Werrington Pharmacy we care about the community we serve. We pride ourselves on well-trained and qualified pharmacists who are eager to give advice, treat and also dispense prescriptions.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be the opportunity for ongoing employment.
Opportunity to progress to Level 3 Pharmacy Technician Apprentice either at this employer (if offered) or by finding another pharmacy placement elsewhere.
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
Nottingham College Apprenticeship Team
business@nottinghamcollege.ac.uk
0115 9457260
The reference code for this apprenticeship is VAC2000041724.
Closes in 8 days (Saturday 18 July 2026 at 11:59pm)
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