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Level 3 AI & Data Foundations Apprentice (Circularity First)

Ground Floor Egerton House 68 Baker Street KT13 8AL
£17.6k/yr
Posted 1 day ago
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Job Description

Provide end-to-end administrative and customer support across the order lifecycle. This role ensures accurate order processing, clear customer communication, and efficient coordination between internal teams to deliver a seamless and traceable operational workflow while maintaining high customer satisfaction.

Order Processing & Administration

  • Process sales orders, purchase orders, and vendor orders accurately and in a timely manner.
  • Maintain ERP data accuracy (customer details, item updates, order status).
  • Validate stock availability and flag discrepancies.
  • Liaise with the warehouse to ensure correct pick, pack, and dispatch activities.
  • Support invoicing, dispatch notes, delivery tracking, and documentation.
  • Assist with reporting on daily workflow, backlog, and completed tasks.
  • Collate and manage data requirements for compliance (e.g. Climate Essentials).
  • Provide general coordination support across departments.
  • Produce weekly and monthly operational reports.

Customer Support

  • Handle inbound customer queries via phone, email, marketplaces, and customer platforms.
  • Provide order updates, returns guidance, and basic technical support where appropriate.
  • Manage after-sales issues including DOA, missing or incorrect items.
  • Log and process RMAs, coordinating with Finance and Warehouse teams for resolution.
  • Maintain accurate customer communication logs and service documentation.
  • Escalate complex or high-risk issues to the Operations Manager.
  • Support customer satisfaction tracking and service performance monitoring.

Cross-Team Support & Coverage

  • Provide daily workflow cover for Operations and Customer Teams.
  • Support non-technical quote requests where required. (Long Term)
  • Facilitate communication with Cisco and other vendors where necessary.
  • Ensure smooth coordination between Sales, Operations, Warehouse, and Customer Service teams.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

BPP PROFESSIONAL EDUCATION LIMITED

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab).

Course contents

  • Select and migrate data from already identified sources.
  • Format and save datasets.
  • Summarise, analyse and explain gathered data.
  • Combine data sets from multiple sources and present in format appropriate to the task.
  • Use tools and/or apply basic statistical methods to identify trends and patterns in data.
  • Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
  • Audit data results for maintenance of data quality, reviewing a set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
  • Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
  • Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
  • Parse data against standard formats, and test and assess confidence in the data and its integrity.
  • Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
  • Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
  • Follows equity, diversity and inclusion policies in the organisation for a common goal.
  • Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.

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BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Essential qualifications

  • GCSEs including English Language and Maths (grade A*-C/9-4 or equivalent)
  • Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Circularity First

Circularity First is on a mission to transform the IT sector for a more sustainable and profitable future. As IT becomes one of the world’s fastest-growing sources of carbon emissions and e-waste, and with the rise of AI and digital transformation, we ensure technology makes progress without leaving waste behind. We bring sustainability and circular thinking into how technology is designed, deployed, used, and renewed across the IT lifecycle.

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This role offers clear progression within the business. As you develop your skills, you will have the opportunity to take on more responsibility across administration, operations and customer service, with a view to progressing into a senior or team leader role. Over time, there is potential to support and manage a larger admin and customer service function. You will also be encouraged to continue your professional development through further relevant apprenticeships or qualifications aligned to the role.

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Skills

Office packages
General it literacy
Data analysis
Data cleansing
Data migration
Data processing
Customer support
Communication
Reporting
Administration
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