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Level 3 Attendance and Reception Apprentice
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Job Role
Managing telephone, email, and face-to-face enquiries.
Monitoring and recording attendance and punctuality data.
Following up on absences and maintaining accurate records.
Supporting administrative tasks.
Maintaining safeguarding procedures.
Providing excellent customer service and communication.
Wage
£12,480 for your first year, then could increase depending on your age.
National Minimum Wage rate for apprentices.
Minimum wage rates (opens in new tab).
Term time only.
Paid an additional 6 hours per week to complete course work.
Training Course
Business administrator (level 3).
Hours
Monday to Thursday, 8am to 3.30pm
Friday, 8am to 2.15pm. Term-time only.
30 hours a week.
Start Date
Wednesday 2 September 2026.
Duration
1 year 6 months.
Positions Available
What You'll Do
Throughout the apprenticeship, the apprentice will learn how to combine administrative support, attendance management, customer service, and reception duties while developing professional communication, organisation, and IT skills. The apprenticeship typically involves both on-the-job training.
Where You'll Work
Childwall Road
Liverpool
L15 6WU
Training Provider
NORTH WALES TRAINING LTD.
Training Course
Business administrator (level 3).
Understanding apprenticeship levels (opens in new tab).
What You'll Learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g., coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g., impact on clients, suppliers, other parts of the organisation). Manages resources, e.g., equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g., travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training Schedule
6 hours paid additionally per week to complete course work. On-the-job training.
Desirable Qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Administrative skills
- Team working
- Patience
Other Requirements
Passing a Disclosure and Barring Service (DBS) check.
About Us
King David Primary School is a Modern Orthodox Jewish school. Alongside providing a stimulating and enriching education, we believe nurturing the spiritual, personal, moral, and cultural development of our children is fundamental to all that we do. Through our core values, we aim to create a community of happy and confident children, who are proud of their heritage and faith.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Career Progression
Attendance Officer – taking greater responsibility for monitoring attendance, analysing attendance data, and working with pupils and families to improve attendance.
School Administrator – managing broader administrative functions within a school or academy.
Reception Manager or Office Manager – overseeing reception services and administrative staff.
Business Administrator – supporting business operations in schools, colleges, local authorities, or private organisations.
School Business Support Officer – assisting with finance, HR, admissions, and operational processes.
Senior Administrative Assistant or Executive Assistant – providing high-level administrative support to leaders and managers.
Contact
KING DAVID PRIMARY SCHOOL
Annie Newport
a.newport@kingdavidliverpool.co.uk
01512351420
The reference code for this apprenticeship is VAC2000043914.
Closes in 12 days (Monday 3 August 2026 at 11:59pm)
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