What You'll Learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training Schedule

4 days per week at Lantern Building Consultancy

1 day per week at Newcastle College

Requirements

Essential qualifications

• GCSE in:
  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

Other requirements

We're looking for someone who is:

• Well organised and reliable
• Enthusiastic with a genuine willingness to learn
• Confident communicating with colleagues and clients
• Comfortable using computers and learning new software
• Accurate with excellent attention to detail
• Professional, friendly and approachable
• Able to manage multiple tasks and prioritise effectively

No previous office experience is required. Full training and ongoing support will be provided throughout your apprenticeship.

About this Employer

Lantern Building Consultancy is a growing and ambitious building surveying consultancy providing professional property and construction advice to commercial clients across the UK.

As our business continues to expand, we are looking for a motivated and organised Business & Finance Administrator Apprentice to join our friendly team. This is an excellent opportunity for someone looking to begin a career in business administration, finance and professional services while gaining a nationally recognised Level 3 qualification.

You will play an important role in supporting the day-to-day operations of the business, developing valuable skills in administration, bookkeeping, finance, customer service and office management.

After This Apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

At Lantern Building Consultancy, we're committed to investing in our people.

Upon successful completion of the apprenticeship, there is the opportunity to secure a permanent full-time position within the business, with a salary increase. Potential career pathways include:

• Business Administrator
• Finance Administrator
• Office Operations Administrator
• Office Manager (with future progression)

We are looking for someone who wants to build a long-term career with a growing professional consultancy and become a valued member of our team.

Ask a Question

The contact for this apprenticeship is:

NCG

Apprenticeships

apprenticeships@ncl-coll.ac.uk

01912004849

The reference code for this apprenticeship is VAC2000042329.

Apply Now

Closes in 13 days (Monday 27 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.