Brent Council
Library and Outreach Assistant
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Library & Outreach Assistant
Permanent | 21 hours per week (Part Time) / 36 hours per week (Full Time)
Salary: £30,717 – £32,070 p.a. (including London weighting) Location: Brent Libraries
About Brent and the Role
Brent is a dynamic London borough known for its cultural diversity and iconic landmarks like Wembley Stadium. Our council is driving a major transformation to better serve the needs of our community, making it an exciting time to join us.
We’ve recently refurbished the Resident Hub and Wembley Library, and reopened Kilburn Library after a £1m investment. As part of Brent Libraries, you’ll play a vital role in delivering high-quality, customer-focused learning and information services—including self-service technology, extensive book collections, community-led services, and a vibrant year-round programme of events.
This role is perfect for someone passionate about reading, community engagement, and inclusive services. You’ll help design and deliver events for all age groups, support housebound services, promote library offerings, and work proactively in the community.
Key Responsibilities
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Customer Engagement & Enquiries:
- Handling a wide range of library enquiries efficiently and professionally.
- Signposting customers to relevant council departments and external organisations.
- Delivering excellent customer service in a fully front-facing role.
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Event & Activity Delivery:
- Designing, leading, and facilitating engaging community events (e.g., children’s sessions, adult workshops, family programmes).
- Planning class visits and outreach activities for underserved groups.
- Ensuring activities are inclusive, creative, and community-responsive.
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Promotion & Outreach:
- Promoting the full range of library services (physical and digital).
- Supporting home library and outreach services for those unable to visit in person.
- Contributing to marketing and promotional activities across the borough.
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Library Maintenance & Development:
- Maintaining an excellent, inclusive library offer (books, digital resources, events).
- Working with community groups to curate local and diverse collections.
- Supporting housebound and vulnerable customer services.
Requirements
Essential Qualifications & Skills
- Enthusiasm for reading and libraries—a passion for inspiring literacy is key!
- Strong interpersonal skills—able to engage warmly with diverse groups.
- Customer service experience (preferred but not mandatory).
- Confidence in using ICT for digital resources and management systems.
- Flexibility—willing to work evenings and weekends as needed.
- Commitment to safeguarding—posts involving children/young people require an Enhanced DBS check.
Desirable Experience
- Experience working with children, families, or vulnerable groups.
- Prior involvement in community outreach, volunteering, or education programmes.
- Familiarity with library services, archives, or cultural institutions.
Why Join Brent?
We believe people perform their best when they feel valued. As part of our team, you’ll benefit from:
✅ 33+ days annual leave (plus bank holidays) ✅ Excellent pension (LGPS, with generous employer contributions) ✅ Hybrid & flexible working options (where applicable) ✅ Supportive family policies (parental, guardian, and carer-friendly) ✅ Wellbeing support, including:
- Free/affordable eye tests
- 24/7 Employee Assistance Programme ✅ Financial perks:
- Childcare deposit loans
- Season ticket loans
- Education sessions ✅ Travel benefits:
- Affordable onsite parking
- Cycle to Work scheme
- Great facilities ✅ Career growth:
- Learning & development opportunities
- Access to My Brent Rewards (exclusive discounts on shopping, travel, leisure)
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Application Details
Closing Date: Sunday 12 July 2026 (23:59) Location: Brent Libraries (individual libraries as assigned)
How to Apply
- Click Apply Now and submit a supporting statement explaining how you meet the essential criteria.
- A CV is optional but welcome—your supporting statement should take priority.
- Early recruitment risk: Vacancy may close early if we receive sufficient applicants, so apply as soon as possible.
Equality & Safeguarding
- Brent Council encourages applications from all backgrounds, including sections underrepresented in our workforce.
- Safeguarding is a core value—all roles involving children/young people require an Enhanced DBS check.
- For reasonable adjustments during recruitment due to disability, contact: recruitment@brent.gov.uk.
Join us and help shape the future of Brent’s libraries! 📚💙
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