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The University of Law

Library Learning Advisor

City of London
£34.2k/yr
Posted 1 day ago
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Library Learning Advisor

We are looking to recruit a Library Learning Advisor, part of our Library & Learning Skills department. You will be working from our London campuses (Bloomsbury and Moorgate) full-time.

Please note this is a permanent position, working 35 hours per week Tuesday to Saturday.

Role Overview

As a Library Learning Advisor, you will be working across the entire Library & Learning Skills Service to help students and colleagues engage with our skills support services, explore our collections, and make use of our learning spaces. You will be answering student and staff enquiries, delivering workshops, and undertaking stock management activities. You will be a key member of the team, enabling students and staff to develop strong information literacy, digital, and academic skills through the provision of specialist training and guidance.

Responsibilities

  • Support the delivery of high-quality customer service to students and staff of the University of Law, both in person via roving and online via our enquiry and our 1-2-1 appointments service
  • Assess and respond to students' individual skills needs, supporting students with simple and complex queries, and triaging or referring onto learning resources and other experts in the team as necessary
  • Design and deliver skills workshops and webinars to enable students and colleagues to develop their information literacy, digital, and academic skills
  • Maintain the library print collection and monitor the library environment

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Qualifications

We are looking for people who are/have:

  • Confident level of Digital literacy, including use of Microsoft Office, library systems, Discovery tools, and databases
  • Demonstrable customer care experience
  • Able to work alone and unsupervised, with good attention to detail
  • Ability to deal with frequent interruptions while concentrating on diverse tasks
  • Polite, helpful, and positive attitude

Benefits

On top of a competitive salary of up to £34,189, we provide a generous annual leave entitlement of 30 days (+ bank holidays), and there’s a rewards package that includes:

  • Private Medical Scheme and Life Assurance
  • Contributory Pension Scheme
  • Training and Qualifications (including Course Sponsorship/Fee Discount)
  • Season Ticket Loans and Student Discounts

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Our Approach

At The University of Law, you will work alongside other like-minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team talentacquisition@law.ac.uk.

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK. Please note we are not a licensed sponsor.

Some posts within the University are subject to a DBS check - you will be notified of this during the application process.

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Skills

Digital Literacy
Microsoft Office
Library Systems
Discovery Tools
Databases
Customer Care
Information Literacy
Academic Skills Training
Workshop Delivery
Stock Management
Triage
Webinar Presentation

Location

City of London, England, United Kingdom

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