Shared Services Partnership
Library Team Assistant
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Library Team Assistant
Library Team Assistant – Havant & Waterlooville Libraries
Job Reference: HCC624376
Salary & Hours
- £25,186 – £26,244 pro-rata per annum (equivalent to £16,166 – £16,846 per annum for a part-time role of 23.75 hours per week)
- Location: Havant Library (with occasional shifts at Waterlooville Library)
- Contract Type: Permanent
- Closing Date: 7 July 2026
- Interview Date: 29 July 2026
About the Role
Make a meaningful impact in your community as a Library Team Assistant. In this vibrant, people-centred role, you’ll thrive in a dynamic team, delivering exceptional customer service, hosting engaging activities, and fostering digital inclusion for all ages.
"I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community – it’s incredibly fulfilling." – [Previous Library Team Assistant]
Are you passionate about teamwork, variety, and community engagement? Then apply today!
Key Responsibilities
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Customer Engagement & Service
- Create a welcoming, inclusive environment for all age groups and support visitors in accessing full library services.
- Lead rhythm and story sessions, including Summer Reading Challenge and other reading promotions.
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Community & Events Support
- Assist with manual tasks such as moving furniture, setting up event spaces, and organizing stock.
- Develop digital confidence across devices for customers, aiding with administrative duties like payments, calls, and 库存管理.
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Communication & Marketing
- Promote library services via social media and collaborate with external partners to boost community engagement.
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Operational Tasks
- Assist with accounts, customer service enquiries, and library administrative services.
Requirements
- Experience in a busy, customer-facing role, with a friendly, inclusive attitude.
- Excellent communication skills, able to adapt to diverse interactions and scenarios.
- Strong digital literacy, proficient in Microsoft Office, Google Workspace, and willingness to learn new systems.
- Comfortable using social media for community engagement (training provided if needed).
- Physically capable of lifting boxes, moving furniture, and setting up spaces.
The full Candidate Pack provides further detail on our service, team, and values. Your application should highlight relevant skills and align with our expectations.
Why Join Us?
✅ Impactful Work – Strengthen community connections and make a positive difference. ✅ Variety & Fun – No two days are the same in this engaging, dynamic role. ✅ Development & Support – Benefit from comprehensive induction and ongoing training programs.
✅ Work-Life Balance
- Fixed shift rosters (two-week cycle)
- No Sunday or Bank Holiday work
- 37.75 hours per week over diverse working days
✅ Wellbeing & Benefits
- Access to Health Assured’s Employee Assistance Programme (24/7 mental health, financial, and legal support).
- Generous leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
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Your Working Pattern
Base: Havant Library (with one shift per fortnight at Waterlooville Library).
Sample Roster: Week 1:
- Monday: 9am–1.30pm
- Tuesday: 9am–5pm
- Wednesday: Off
- Thursday: 9am–1.30pm
- Friday: 9am–1.30pm
- Saturday: Waterlooville shift (9am–5pm)
Week 2:
- Monday: 9am–5pm
- Tuesday: 9am–1.30pm
- Wednesday: Off
- Thursday: Off
- Friday: 9am–5pm
- Saturday: Off
Want to Experience the Role? Visit one of our local libraries—they’re welcoming, community-driven, and brimming with opportunities!
Vetting & Eligibility
- Criminal records check required.
- Pre-applicant references needed due to safer recruitment standards for children’s services.
- Right to work in the UK required; sponsorship not available.
Need More Info? 📩 General ENQURIES: care.careers@hants.gov.uk 📞 Informal Chat: Kate Glover, Library Team Manager – kate.glover@hants.gov.uk
Important Notes
Hampshire’s commitment to child safeguarding and diversity is fundamental to our work. Applications will be reviewed as received; this advert may close early.
Preferred Keywords (for searching roles): Library Assistant, Community Outreach, Customer Service Assistant, Learning Support, Digital Assistant.
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