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Job Description

The Licensing Commercial Manager will drive Universal’s consumer products business across selected agent-based markets in EMEA. This 360-degree role will manage agent-led activity and key global partners, ensuring alignment with regional strategy and budget expectations.

Key Responsibilities

• Partner with the Director, EMEA Agents, to manage external agent teams and deliver locally relevant plans that drive growth across key categories and retail accounts.
• Work collaboratively across internal teams, including Legal, Finance, Category, Retail and Franchise, to ensure clear communication, effective information flow and alignment on key deliverables.
• Ensure incoming deals support business growth in line with deal guidelines and category strategy.
• Own the quarterly forecast cycle for appointed markets, ensuring agent compliance and accuracy in submissions.
• Work with agent teams and relevant stakeholders to deliver retail marketing campaigns, launch plans and retail placement activity within allocated budgets and franchise guidelines
• Liaise with external stakeholders, Master Toy, Agent Teams (Category and Retail) to deliver accurate records and reports on launch collections and retail placement.
• Coordinate business reviews, retail calendars, marketing budgets, franchise data and pitch materials for licensee, retail and Key Partner Meetings

Administration

• Track stakeholder activity and agent hub updates, providing weekly progress reports.
• Maintain databases, spreadsheets and sales materials, including licensee lists and brand presentations.
• Manage vendor setup, purchase orders, invoice coding, payment follow-up and direct-cost tracking.
• Track deals through execution and payment, ensuring accurate follow-through.
• Manage own diary, calls, expenses and key deadlines in line with business cadence.

Communication and Culture

• Help build a best-in-class culture that encourages creativity, efficiency, inclusion and partnership.
• Work collaboratively across teams, bringing a positive, one-team approach to agent management.

Qualifications

About You

• Results-driven and proactive — takes ownership, brings energy and is motivated to grow the business.
• Entrepreneurial and resilient — a tenacious self-starter who keeps moving forward through challenges.
• Global-minded — understands the wider context and thinks holistically.
• Authentic and positive — brings personality, humour and a collaborative spirit to work.
• Adaptable and hands-on — able to pivot quickly, manage priorities and respond efficiently.
• Strong communicator — honest, clear and able to adapt style to different audiences.
• Relationship-focused — builds strong connections and brings an easy-going, people-first approach.

SKILLS / QUALIFICATION REQUIREMENTS

• Business management experience in a cross-cultural environment.
• Confidently manages and communicates with commercial partners, senior stakeholders, internal teams and international partners.
• Strong organisational skills, with the ability to prioritise multiple workstreams and deadlines.
• Excellent administrative skills and attention to detail.
• Experience delivering retail marketing campaigns from concept to execution.
• Additional languages, such as Polish or Turkish, are helpful but not essential.
• Proactive, solutions-focused self-starter who works well independently and as part of a team.
• Intermediate to advanced Word, Excel and PowerPoint skills; Keynote and Mac knowledge preferred.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.