Freedom Leisure
Lifeguard - Full Time - New Milton Health and Leisure Centre
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Join the Energy at Freedom Leisure – Do Good, Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
About the Role: Lifeguard
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started—we’ll give you all the training and support you need.
With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
You’ll thrive in this role if you:
- Love talking to people – engaging with customers and colleagues isn’t always easy, but you’ll get all the training needed to succeed.
- Have a mix of experiences—whether it’s your first job or you’re returning to work, we value diverse backgrounds.
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Key Responsibilities
In the role of Lifeguard, you will:
- Ensure the best levels of service for our customers through friendly, clean, and safe facilities.
- Monitor pool areas to maintain safety standards.
- Provide customer-focused care, supporting all ages and abilities.
- Work flexibly to meet the needs of our communities (e.g., rotas running Monday to Sunday).
- Uphold Freedom Leisure’s values of inclusion, accessibility, and exceptional service.
Note: We aren’t looking for the next Duncan Goodhew, but you must be able to swim competently. If you need extra coaching, our excellent swim teachers will support you to improve.
Requirements
Essential:
- NPLQ qualification (training can be provided).
- Competent swimmer (we’ll coach if needed).
- Passionate about the leisure industry—your energy and enthusiasm matter.
- Team player—able to work across our organisation and support colleagues.
- Customer-focused mind-set—relatable, approachable, and empathetic.
Desired:
- Experience in a customer-facing or sports environment (helpful but not essential).
- 志向員工: Interest in career progression within Freedom Leisure.
Additional Checks:
- Enhanced DBS check required.
- Commitment to safeguarding vulnerable groups (children/youth/vulnerable adults).
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Hours & Contract
- 37 hours per week (Monday to Sunday, on a rota basis).
- Salary: up to £24,519 per annum (dependent on experience).
- Potential for career progression with fully funded training opportunities.
Why Work at Freedom Leisure?
We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve built a comprehensive benefits package:
- My Staff Shop: A staff benefit scheme with discounts on:
- Cinema/holiday bookings
- High-street e-gift cards
- Days out, leisure activities, and daily essentials
- Discounted staff membership (including family access)
- Incremental holidays
- Employee Assistance Programme: 24/7 confidential counselling/advice
- Company pension
- Insurance and savings schemes
- Financial advice
- Tax-efficient schemes (Cycle-to-Work and/or Car Leasing for salary employees)
- Future-proof your career with fully funded training and growth opportunities.
Diversity & Inclusion
Freedom Leisure is proud to be an equal opportunities employer, committed to:
- Safeguarding children, young people, and vulnerable adults.
- Building an environment where everyone feels welcome, valued, and empowered.
Apply as soon as possible! In high-volume recruitment phases, the role may close before the closing date.
Closing Date: 17th July 2026.
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