Lifeguards (Full & Part Time vacancies)

Based at our Canary Wharf site, you’ll be working to ensure the safe running of the pools and surrounding areas. We are looking for people with experience of open water lifeguarding and have a passion for health and wellbeing to deliver an outstanding experience. Ideally you will already have the Open Water Lifeguard and / or the National Pool Lifeguard Qualification. Think community vibes and healthy living - our iconic lidos - Canary Wharf, Hilsea Lido, Sea Lanes - are the ultimate destinations for health, fitness, fun, and training. From sun-soaked swims to community events and family days out, they’re places where people connect, recharge, and create lasting memories. Now, we need you to help more people discover the benefits of being part of our community and turn their visits into long-term commitments. What your day will look like: Every day will bring new energy and fresh faces, but your goal stays the same: connect with our customers, ensure safe use of the pool, and create a welcoming environment for all swimmers Drive Safety and Customer Satisfaction Ensure the pools are safe and inviting for all users through assertive lifeguarding actions Provide a safe environment where you administer first aid when needed. Encourage repeat visitor usage by providing excellent customer interaction to users. Monitor the pool area to ensure that it is maintained at a high level of cleanliness. Be the Voice of South Downs Leisure Deliver a friendly, motivating customer experience and make every conversation count. Explain Lifeguard interventions clearly and confidently so all users feel comfortable and engaged whilst using the facility. Build real relationships that lead to loyalty and long-term, happy members. Support the Team and Community Work closely with colleagues across the business to ensure a smooth customer journey. Share ideas to grow participation and promote events. Be ready to get involved at outreach events and in the community networking. What We’re Looking For Your Energy A natural people person who enjoys talking, connecting, and inspiring action Motivated by providing a safe and welcoming environment for all swimmers where they can develop and enjoy using the pool Passionate about health, fitness, and community Your Experience Experience in lifeguarding, pool plant operations and customer engagement Focused and motivated to ensure customer expectations are exceeded. Confident with interacting with customers in both friendly and assertive situations. Health and safety trained and with an understanding of COSHH. Your Approach Approachable, positive, and confident in your abilities Resilient and able to bounce back from challenges A team player who supports others Independent and able to stay motivated when working alone What You’ll Get from Us Hours to be agreed at interview and worked over fixed rota covering 7 days per week. Full training and ongoing support Competitive contractual pay. Staff perks including: Super discounted membership at all South Downs Leisure sites A day off on your birthday A supportive and fun team who love what they do The chance to make a real impact in your community by working with an award-winning Leisure Trust and more … Our Values We put the customer first We create safe, inclusive, and memorable experiences for all. Make it happen We thrive on challenges, chase goals, and always aim higher. Our people, our success We grow together, supporting, celebrating, and winning as a team. We’re Inclusive We are an equal opportunities employer and welcome applications from all backgrounds. If you require any adjustments to support your application, just let us know. Ready to Jump In? If you're passionate, proactive, and ready to grow our new lifeguarding team, we want to hear from you.