Rolls-Royce
Lifing Service Operations Team Lead
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Job Description
Role Overview
An exciting opportunity has arisen to join the (DAC) Lifing Service Delivery team as the Lifing Service Delivery Operations Team Lead.
About the Role
The (DAC) Lifing Service is part of the Data & Information portfolio, which uses DAC data from operating aircraft to determine the life for critical parts in the engine. The service works closely with external customers to maintain this data for the safe operation of aircraft and shop visit maintenance requirements for these parts.
The DAC Lifing Service is an essential part of the Rolls-Royce service strategy, delivering huge cost savings and reducing environmental impact across the life of each engine. It is a high profile and fast-paced service delivering business critical outputs. The service continues to expand with the growing order book, covering all Trent XWB, Trent 1000 and Trent 7000 engines.
Key Responsibilities
- Team Leadership: Manage a team of Lifing Service Delivery Officers, including maintaining and developing team engagement, assessing and improving team capability and define/deliver a training program.
- Task Management: Manage Lifing Service Delivery team daily tasks, including recording/scheduling tasks, allocating tasks within the team according to priority, monitoring task progress and reporting on task delivery.
- System Monitoring: Ensure the DAC system monitoring is carried out to remain healthy. Support the development of tools and monitoring systems and processes.
- Process Documentation: Manage a program of process documentation development and deliver a strategic solution for maintaining documents.
- Process Development: Maintain, update and develop processes used by the Lifing Service Delivery team.
- Subject Matter Expertise: Act as Subject Matter Expert on the team processes, assisting the Lifing Service Delivery team to enact processes and review/approve work by the team.
- Collaboration: Working closely with the Workscoping team on engine shop visit inductions, ensuring key deliverables are provided to meet commitments.
- Transformation: Drive transformation to develop capability and simplicity to enable the scalability of the service with new operators and engine types being onboarded.
- Relationship Management: Build and maintain strong relationships with internal and external customers including Rolls-Royce DIGITAL, GSC, Planning and Engineering departments, external suppliers (QOCO & SITA), MRO facilities and individual operators.
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Key Skills
- Degree (or equivalent) in Digital/IT, Engineering or Project Management disciplines, or comparable skills/work experience
- Excellent communication and people management skills
- Strong time management and project management skills
- Proven ability to recognise and implement process improvements
- Ability to understand and help resolve technical issues
- Experience in Microsoft DevOps/PowerBI/ SQL desired but not essential
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Regional Benefits
- Generous Annual Leave
- Retirement Savings through the Rolls-Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: Matched
- Digital GP provides a convenient way for you to access GP consultations
Our Vision
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Our Commitment
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Job Details
- Grade - 9-10
- Hiring Manager - Andrew Rolling
- Job Category - Service Operations
- Posting Date - 22 Jul 2026; 00:07
- Posting End Date - 06 Aug 2026
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