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Company Description
The Pace Group is the fastest growing elevator and accessibility group in the UK, supporting customers from Scotland to the Isle of Wight. Through a network of specialist brands, the group focuses on keeping people moving safely and reliably with strong expertise in service, maintenance, and breakdown support for thousands of lifts and escalators nationwide. Pace Group also delivers new lift installations, backed by decades of industry experience and engineering knowledge. The group includes leading accessibility brands providing inclusive lift solutions for homes, businesses, and public spaces, as well as the UK’s longest-serving dumbwaiter brand. Joining Pace Group means contributing to a mission centered on safety, accessibility, and high-quality service for a diverse range of clients.
Role Description
This is a full-time, on-site Lift Engineer role based in the Midlands area. The Lift Engineer will carry out routine maintenance, fault diagnosis, and repair work on a variety of lifting equipment, including passenger lifts, platform lifts, and dumbwaiters. Responsibilities include responding to breakdowns, conducting safety inspections, completing service reports, and ensuring all work complies with relevant regulations and company standards. The role involves regular interaction with customers and site stakeholders to provide clear updates, manage expectations, and promote safe use of equipment. The Lift Engineer will collaborate with colleagues and supervisors to plan work schedules, support installations or modernizations when required, and contribute to continuous improvement in service delivery.
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Qualifications
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- Strong technical skills and experience working with lifting equipment, including lifts, escalators, and related systems.
- Proficiency in maintenance & repair activities, such as fault-finding, component replacement, and planned preventative servicing.
- Effective communication skills to liaise with customers, colleagues, and site contacts in a clear and professional manner.
- Sound understanding of health & safety requirements, industry regulations, and safe working practices in engineering environments.
- Customer service mindset, with the ability to manage expectations, handle queries, and represent the company positively on site.
- Recognized engineering qualification (e.g., NVQ, City & Guilds, or equivalent) in lift engineering, electrical, or mechanical discipline.
- Relevant industry experience in lift or elevator engineering; exposure to accessibility or dumbwaiter systems is an advantage.
- Ability to work independently, manage time effectively, and participate in an out-of-hours rota when required.
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