Next Phase Recruitment
LIMS/ELN Partner Implementation Manager
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Partner Implementation Manager
(Scientific Software | LIMS / ELN | Partner Delivery)
Location: London (UK) or New York City (USA)
About the Company
Our client is a profitable, well-funded scientific SaaS company that developed a unified platform used by leading organizations across chemicals, materials science, pharmaceuticals, and advanced manufacturing.
The Role
This is a partner-facing, scientific implementation role focused on ensuring that partner-led implementations meet the same quality, rigour, and customer outcomes as direct deliveries.
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You’ll act as the technical and scientific authority for partners, supporting complex implementations, resolving challenges, and helping scale a high-performing global partner ecosystem.
What You’ll Be Doing
- Oversee and assure the quality of partner-led LIMS/ELN implementations
- Act as the technical and scientific escalation point for delivery partners
- Design, review, and validate complex scientific data models and workflows
- Support partners through challenging, real-world implementation scenarios
- Build and deliver partner onboarding, training, and enablement programmes
- Run technical and scientific workshops with partners and end customers
- Help define best practices as the partner ecosystem scales globally
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What We’re Looking For
- A strong scientific/engineering foundation
- Hands-on experience implementing LIMS, ELN
- Comfortable working with messy, real-world scientific data
- Experience working/interacting with 3rd Partners, System Integrators or clients.
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