Butternut Box | B Corp
Line Leader / Packing Team Leader
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Fulfilment Team Leader
Career Step Level: Step level 3
Location(s): Blyth, Worksop
Type: On-site, shift-based, full-time permanent contract
Hours:
- Rolling average of 41 hours per week
- Shift rotation of days and some weekends
- Days: 7am to 7pm
About the Role
We are excited to offer a Fulfilment Team Leader position at our Butternut Box site in Blyth.
As a Team Leader, your role will be critical in ensuring the smooth operation of our fulfilment processes. You will oversee customer order fulfilment to guarantee on-time, high-quality delivery whilst upholding our service standards—all within a supportive team environment.
Reporting to the Fulfilment Manager, you will collaborate within a fast-paced 120,000 sq. ft. state-of-the-art facility. This opportunity comes with extensive growth opportunities as Butternut Box expands across Europe.
You will:
- Lead team performance, improve efficiency, and drive continuous operational excellence.
- Work closely with Production, Warehouse, Technical, Engineering and third-party partners.
- Contribute to shaping the future of Butternut through hands-on leadership and innovation.
Key Responsibilities
In this role, you will be responsible for:
- Leading the timely and accurate fulfilment of customer orders, ensuring all service and quality standards are consistently met.
- Engaging and motivating teams in achieving operational KPIs, including packing accuracy, quality standards, and packing efficiency.
- Driving delusive performance, fostering a supportive culture and celebrating team achievements while driving operational improvements.
- Problem-solving and implementing continuous improvements that enhance efficiency and contribute to cost savings.
- Planning and directing daily activities to meet customer demand and operational targets.
- Ensuring collaboration and safety across Engineering, Technical, Production, and Warehousing teams.
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Job Requirements
- Experience in a Team Leader or Managerial role within a fast-paced, high-volume operational environment, preferably in the FMCG sector or related industry.
- Familiarity with manufacturing or production leadership roles is preferable.
- Strong communication skills—rooted in clarity but grounded in collaboration with team members and stakeholders.
- Leadership mindset: You inspire, mentor, and develop your team while maintaining a support-centred approach for everyday challenges.
- Commitment to performance improvement, including process optimisation and systems analysis.
- Motivation and mission alignment: Candidates need to recognise the wildlife-focused impact of their work and be integral to its success.
About Butternut Box
With core values of "Fresh food, happy dogs", Butternut Box is dedicated to delivering operational excellence at every stage of the process.
Our Butternut ecosystem consists of:
- Rudie’s Kitchen – Our delicious, gently-cooked food production facility.
- Ace’s Pantry – Our fulfilment, and warehouse operation.
We’re entering a pivotal phase focused on creating scale with consistency and quality. As such, we’re seeking forward-thinking leaders who can manage the complexity and pace of our evolving operation.
This commitment to fostering a prioritised, valued, inclusive culture sits at the heart of Butternut Box. If fresh, thoughtful leadership aligns with your goals, we’d love to hear from you.
Benefits & Perks
🥳 Holiday & Wellbeing:
- 257.5 annual holiday hours (33 days) + 1 extra day per year of service until 5 days.
- 39 hours of ‘Paws Days’ (5 days) pre-bookable for self-care and well-being.
☁️ Supportive Services:
- Free Employee Assistance Programme (EAP) through Telus, offering financial planning, counselling, and mental health support for all employees.
💻 Learning & Growth:
- A £500 annual budget for professional learning development activities.
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👨👩👧👦 Supportive Family Perks:
- Enhanced parental leave policies to support parents across our teams.
🏥 Health & Fitness:
- Workplace Through The Copthill (Private Medical Insurance plan) with Axa.
- Discounted Gym membership program through MyGymDiscounts.
✨ Enhanced Lifestyle:
- Friendship with the Butternut Box dog therapy team: Cleo, Otto, Cali, Ronnie, Harvey, and Ralph!
🌭 Food & Fun:
- Weekly in-house food vans offerings and a surprise on pay day: Pizza Malibu entertaining for all!
🐶 Care for your Pets:
- Optimal employee discounts on Butternut Box products so everyone wins!
🚗 Financial & Travel Support:
- Availability of electric car charging facilities for all employees.
🤝 Community:
- Regular team events and social gatherings to build a robust company culture.
Important Points to Note
✳️ No closing date, but we suggest applying early due to anticipated high volumes.
❗️ Candidates eligible for the UK job market: Visa sponsorship is not available for this role.
🤝 Role Variations: This position may also be advertised under titles such as:
- Warehouse Team Leader
- Operations Team Leader
- Distribution Team Lead
- Logistics Team Leader
- Shift Supervisor
- Packing Team Leader
- Despatch Team Leader
- Area Manager
📢 Our Commitment to Inclusion & Diversity
Butternut Box fosters a workplace rooted in authenticity, valuing individuality and diverse perspectives. We actively promote inclusion, equality, and a culture where everyone feels entitled to a voice at the 'table.’
“Excellence starts with another perspective.”
By prioritising representation, Difference is Difference, and embracing the richness of our communities, we strive for the optimal outcome — both individually and professionally.
**This is a place where your contribution will truly matter.**🐕
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