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Linux Systems Engineer – Digital Partner (Cardiff Office)
We are a full-service digital partner looking to expand our IT team with the recruitment of a Linux Systems Engineer with proven experience managing web hosting platforms.
About the Role
This role sits within our IT function, reporting to the IT Manager. You will play a critical part in supporting both our internal systems and our client-facing hosting services, ensuring uptime, security, and reliability while contributing to the growth of our IT operations.
You’ll thrive in a dynamic environment where you manage hands-on Linux-based systems and web hosting platforms, balancing day-to-day operations with long-term improvements. Ownership and problem-solving skills are essential—working through issues from initial discovery to final resolution.
Key Responsibilities
Web Hosting & Infrastructure Support
- Operate, maintain, and patch Linux-based web hosting servers
- Manage hosting services, including:
- DNS records
- SSL certificate management (e.g., Let’s Encrypt, internal PKI)
- Backup systems
- Scheduled platform maintenance
- Monitor and troubleshoot web server performance, website issues, and service degradation
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Internal & Client-Facing Support
- Investigate and resolve operational issues across hosted client platforms and internal systems
- Assist with website migrations, platform updates, and service improvements
- Provide IT support to internal staff (e.g., troubleshooting software/access issues)
- Update and maintain documentation and support tickets for transparency
Security & Compliance
- Support vulnerability remediation, patching, and security hardening of servers
- Coordinate with Network Infrastructure Manager on security improvements
Service Management
- Manage hardware, software lifecycle, user accounts, and device onboarding/offboarding
- Oversee Azure-hosted infrastructure and cloud-based services in parallel
Who We’re Looking For
Essential Skills & Experience
- Hands-on expertise in administering Linux servers (preferably CentOS / RHEL / Ubuntu) in a web hosting environment
- Proficiency with the Linux command line (e.g.,
bash,awk,sed,iostat,ssh,vim/nano) - Experience with hosting control panels, such as:
- Plesk
- KeyHelp
- cPanel
- Web server knowledge, including:
- Apache/Nginx configuration
- PHP/MySQL-based environments
- Familiarity with:
- DNS management (BIND, Cloudflare, or public DNS providers)
- SSL certificates (ACME protocol, manual CSR generation)
- Virtualisation (KVM, OpenStack, VMware) and containerisation if applicable
- Understanding of:
- Network fundamentals (IPv4/IPv6, routing, networking protocols)
- Cloud infrastructure (experience with Azure is advantageous)
- Problem-solving mindset with a structured approach to:
- Troubleshooting
- Documentation
- Issue ownership
- Ability to escalate when necessary and collaborate with primary team members on complex issues


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Work Arrangement & Perks
- Contract: Full-time (40 hours/week, Mon–Fri)
- Location: Cardiff Bay office (once per week minimum attendance)
- Salary: Competitive and negotiable based on experience
- Environment: Collaboration with a growing IT team within a digital services partner
Interested? Send your cover letter and CV, highlighting your relevant experience and how you align with this role.
(For candidates based outside Cardiff, hybrid options may be considered—please notify in your application.)
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