Ferns IT Consultancy Ltd
Linux / Unix Production Support Engineer
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3–5 years experience
Must have SC clearance or be SC eligible
Looking for a hands-on Linux engineer
Looking for a hands-on Linux engineer to support live production systems in a secure environment.
Day to day work
- Fix Linux/Unix incidents & outages
- Monthly server patching and security updates
- Fast response to critical vulnerabilities
- Production monitoring and support
- Basic infra tasks (server/printer registrations etc.)
- Update tickets, changes and evidence in ServiceNow
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Must have skills
- Strong Linux admin (RHEL / CentOS / Oracle Linux)
- Patching with yum/dnf, kernel updates & safe reboots
- Troubleshooting CPU, memory, disk, network, services
- Log analysis using
/var/logandjournalctl - Bash scripting for small automations
- Understanding of security patches & CVEs
- Experience in live production support
- Worked with ticketing tools (ServiceNow preferred)
- Able to work to SLAs and follow change control
- Active SC or eligible to obtain SC clearance
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Nice to have
- Ansible or similar automation tools
- VMware / virtual machines experience
- Basic networking & firewall knowledge
- Knowledge of containerisation (Docker/Podman/Kubernetes basics)
Hands-on role, ideal for a solid mid-level Linux support engineer who can keep production systems stable, secure and compliant.
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