Gallagher Bassett
Lititgation Assistant
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Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
Are you looking to kickstart your career in litigation and gain valuable experience in a dynamic and supportive environment? Join Strata Solicitors, Gallagher Bassett’s in-house law firm, as a Litigation Assistant, where you’ll play a key role in supporting the management of litigated Defendant motor claims for our self-insured corporate and insurer clients.
Based in Tamworth, this role offers an exciting opportunity to develop your skills in legal research, claims handling, and administrative support, while working alongside a talented and collaborative litigation team.
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How You'll Make An Impact
In this role, you’ll assist the Claims Co-Ordinator and litigation team with a variety of tasks to ensure the smooth handling of Defendant motor claims.
Your responsibilities will include:
- Setting up new claims and closing claims, ensuring all data and MI fields are completed accurately.
- Investigating the merits of third-party claims and conducting legal research.
- Communicating via telephone and correspondence with third parties, insurers, and solicitors.
- Completing spreadsheets and maintaining accurate records.
- Applying the Civil Procedure Rules and relevant Authorities to support case management.
- Ensuring full compliance with office protocols, client service level agreements, and key performance indicators.
- Achieving 100% data integrity compliance on the office case management system.
- Supporting the litigation team to maintain compliance and achieve client expectations.
- Delegating and supervising appropriate tasks to Claims Administration Assistants.
- Ensuring compliance with financial transactions, client service level agreements, and Solicitors Accounts Rules.
About You
Essential:
- Demonstrable self-motivation and initiative.
- The ability to work independently within a defined structure and collaborate effectively with peers and managers.
- Clear and professional communication skills.
- Eligible to work in the UK.
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Desirable:
- A Law degree.
- Experience in Defence claims handling within an insurer or TPA environment.
- Knowledge of Credit Hire and/or Personal Injury claims.
Compensation And Benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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