Wilson James
Loading Bay Supervisor
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Permanent
Location: London
Hours: Full time, 42 hours a week, 4 on, 4 off, Monday - Sunday, days only, 6am - 6pm but may require late nights if required.
Pay: £16.00 ph
The London Museum is one of the United Kingdom's most iconic cultural institutions - home to world-class collections and visited by people from across the globe. Behind every exhibition, delivery, and carefully handled artefact is a dedicated operational team ensuring everything moves safely, securely, and seamlessly.
We are seeking a confident and highly capable Loading Bay Supervisor to lead and manage this critical operational area. This is a unique opportunity to take ownership of a fast-paced, high-profile environment where safety, coordination, and professionalism are essential to the Museum's success.
This is more than a supervisory role - it's an opportunity to play a vital part in the safe movement of people, assets, and priceless collections within one of the UK's most prestigious institutions. You'll lead from the front, make decisions that matter, and contribute to an operation where excellence is the standard.
If you're a proactive leader with strong situational awareness and a passion for safety and service, we want to hear from you.
About The Role
You will:
- Lead and supervise all day-to-day Loading Bay operations, ensuring activities are safe, secure, and well-controlled
- Coordinate vehicle movements, deliveries, collections, and contractor access in line with site procedures
- Manage access control, ensuring all documentation, authorisations, and passes are verified and recorded
- Monitor operational activity, identify risks, and take prompt action to resolve or escalate issues
- Supervise and brief security officers, ensuring clear task allocation and effective shift handovers
- Enforce traffic management, safety procedures, and compliance with site rules for all drivers and contractors
- Promote high standards of health & safety, challenging unsafe behaviours and ensuring safe systems of work
- Lead initial response to incidents and emergencies within the Loading Bay, ensuring accurate reporting and escalation
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Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Progression opportunities – many of our team go on to senior and site management roles
- A welcoming, respectful team culture
- Uniform and full induction provided
- Cycle to Work scheme
What We Are Looking For
- Valid SIA Door Supervisor Licence
- Proven supervisory experience within security, logistics, facilities, or a similar operational environment
- Ability to confidently lead, organise, and motivate teams in a busy, fast-moving setting
- Experience coordinating deliveries, contractor activity, and vehicle movements
- Strong communication skills with the ability to engage professionally with a wide range of stakeholders
- Good written skills, including accurate incident reporting, logs, and operational documentation
- Knowledge of health & safety principles and commitment to safe working practices
- Calm, professional, and decisive approach when working under pressure
Desirable (but Not Essential)
- Banksperson / Vehicle Marshal qualification
- Experience in a museum, heritage, or visitor attraction environment
- First Aid qualification or knowledge of emergency procedures
Interested? Apply now and secure your future with us!
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Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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Location
London Museum, Smithfield, London EC1A
Smithfield, London, UK, England, EC1A
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