Susan Deliss
Logistics Assistant
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Company Description
Susan Deliss is a London-based business known for its focus on quality, craftsmanship, and distinctive design. The company operates with a strong emphasis on attention to detail and reliable service, often working closely with suppliers, partners, and customers. Team members are encouraged to take ownership of their work and contribute to efficient, well-organized operations. Working at Susan Deliss offers the opportunity to be part of a small, collaborative team where logistics and customer experience play a central role.
Role Description
The Assistant Logistics Manager is a full-time, on-site role based in London. This position supports the planning, coordination, and execution of daily logistics activities, including inventory tracking, order processing, and shipment scheduling. The role involves working with suppliers and carriers to ensure timely deliveries, monitoring stock levels, and assisting with procurement of materials. The Assistant Logistics Manager will help maintain accurate records, resolve delivery or inventory issues, and contribute to process improvements. The role also includes collaborating with customer service and other internal teams to ensure orders are fulfilled efficiently and customers receive clear, timely information.
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Qualifications
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- Strong skills in Inventory Management and Logistics Management to oversee stock levels, warehouse organization, and shipment coordination.
- Knowledge of Supply Chain Management and Procurement to support supplier relationships, purchasing activities, and material planning.
- Customer Service experience to manage inquiries, resolve order or delivery issues, and support a positive client experience.
- Ability to use basic office software and inventory or order management systems; comfort with spreadsheets and data entry.
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
- Clear written and verbal communication skills and the ability to collaborate effectively with internal teams and external partners.
- Prior experience in logistics, operations, or a similar role is preferred; familiarity with on-site warehouse or stockroom work is an advantage.
- Relevant vocational training or a degree in logistics, supply chain, business, or a related field is beneficial but not mandatory.
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