TJX Europe
Logistics Manager - Carrier Management
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Logistics Manager - Carrier Management
TJX Europe – Carrier Management Team Lead Role Opportunity
At TJX Europe, we pride ourselves on fostering a dynamic environment that encourages innovation, teamwork, and personal growth. Our team embraces diversity, supports professional development, and provides exciting opportunities to thrive—whether in our Distribution Centers, Corporate Office, or Retail Stores (TJ Maxx & HomeSense). Join us and become part of this Fortune 100 company, the world’s leading off-price retailer!
About the Role
Job Title: Carrier Management Team Lead
Reporting to the Manager of Logistics, this pivotal role drives the implementation of our Carrier Management Strategy, overseeing a team responsible for designing, maintaining, and optimising logistics service schedules to ensure efficient, reliable, and consistent service delivery. As a senior leader, you’ll play a vital role in operational continuity by aligning schedules with business priorities, carrier capacity, and compliance demands—demanding eminent leadership, strategic planning, meticulous attention to detail, and strong cross-functional collaboration skills.
Key Responsibilities
Schedule Development & Maintenance
- ✅ Lead the creation, refinement, and timely updates of logistics service schedules to reflect real-time operational changes, capacity constraints, and seasonal demand fluctuations.
- ✅ Ensure accurate documentation and rigorous version control to meet governance and audit compliance requirements.
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Coordination & Communication
- ✅ Collaborate with carrier partners, Logistics teams, Finance, and Global Sourcing & Procurement to validate service requirements and communicate schedule changes efficiently.
- ✅ Act as the primary point of contact for scheduling inquiries, issue resolution, and stakeholder engagements.
Compliance & Standards
- ✅ Uphold alignment with TJX Europe’s operational standards and regulatory frameworks, keeping precise records for reporting and auditing purposes.
Performance Monitoring & Continuous Improvement
- ✅ Monitor schedule adherence, analyse performance data, and provide objective recommendations to enhance efficiency, accuracy, and service reliability.
- ✅ Advocate for data-driven optimisation of scheduling tools, processes, and insights to reduce delays and downtime.
Risk Management
- ✅ Proactively identify scheduling vulnerabilities and develop contingency plans to ensure minimal disruption during logistical disruptions.
- ✅ Work closely with carriers to maintain operational resilience amidst dynamic market conditions.
Team Leadership
- ✅ Lead, mentor, and support a high-performing team by setting clear, strategic objectives aligned with the Carrier Management Strategy.
- ✅ Foster a culture of trust, transparent communication, and continuous employee development, in partnership with Logistics Management to deliver people-centric operational goals.
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Key Skills, Knowledge & Expertise
- Strong relationship-building skills, enabling seamless collaboration with internal partners and external suppliers.
- Exceptional stakeholder management, communication, and conflict resolution abilities.
- Strong analytical mindset—leverage data and performance metrics to identify gaps and engineer measurable improvements.
- Precision and discipline—thorough attention to detail, with a proactive approach to problem-solving.
- Proven leadership skills capable of navigating a fast-paced, highly operational environment.
Benefits
At TJX Europe, we’re proud of our legacy but excited about the future. Readily, we offer: ✔ Opportunities for growth and accomplishment. ✔ Competitive compensation and benefits packages. ✔ A work culture that rewards bold thinking, innovation, and ambition. ✔ Commitment to an inclusive workplace, with equal opportunity for all employees irrespective of age, disability, gender, race, religion, or sexual orientation.
Address: 73 Clarendon Road, EUR Home Office, Watford (GB)
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