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Role: UK Logistics Manager
Company Description
De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high-jewelry landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach.
A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high-jewelry collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs.
The Purpose
The UK Logistics Manager is responsible for safeguarding the secure, compliant, and efficient movement of all jewellery, diamonds, and non-valuable goods in and out of the UK. The purpose of this role is to ensure:
- Full compliance with import and export legislation
- Protection of De Beers London (DBL) property
- Operational excellence across every stage of the logistics process
You will lead a highly capable logistics function that supports the business with speed, accuracy, and a strong commercial focus. Through clear data, robust processes, and proactive problem-solving, you will:
- Elevate carrier performance
- Control costs
- Reduce risk
- Ensure the smooth flow of stock across stores, events, e-commerce, and wholesale partners
Your leadership, precision, and operational discipline will strengthen our supply chain, enable confident decision-making, and uphold the integrity of our brand.
Main Responsibilities
- Oversee all UK cross-border logistics operations, ensuring the secure, compliant, and efficient movement of jewellery, diamonds, and non-elite goods.
- Ensure full import and export compliance, maintaining:
- Accurate declarations
- Correct customs regimes
- Alignment with legal, security, and insurance requirements
- Lead and develop the logistics team, setting clear objectives and ensuring strong operational delivery.
- Maintain accurate and timely stock-handling processes, including:
- Receiving
- Movement
- Reconciliation
- Audit readiness for jewellery and diamond stock
- Manage carrier performance, ensuring service levels, costs, and KPIs support business and market needs.
- Own and be responsible for key logistics documentation and governance, including:
- Customs records
- Security protocols
- Standard Operating Procedures (SOPs)
- Internal manuals
- Coordinate logistics support for UK commercial activities, including:
- Store replenishment
- Events
- E-commerce
- Operational initiatives
- Control logistics costs by:
- Monitoring spend
- Validating charges
- Contributing to budget management and operational efficiency
- Oversee packaging and visual merchandise logistics, ensuring:
- Consistent stock availability
- Effective stock control
- Timely distribution to stores and markets
- Collaborate closely with cross-functional teams, providing logistics expertise to:
- Highlight risks and opportunities
- Support confident decision-making across the business
- Provide clear, actionable logistics insights to senior management, including:
- Operational risks
- Compliance considerations
- Carrier performance trends
- Cost opportunities for informed decisions
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Qualifications & Requirements
Who You Are
- Strong expertise in UK logistics operations, customs regimes, and import/export compliance for high-value goods.
- Confident leadership of a logistics function, with clear direction, accountability, and capability development.
- Sharp commercial judgment balancing compliance, service levels, and cost efficiency.
- Interest and understanding in luxury and jewellery to strengthen decision-making discussions.
- Advanced analytical capability to use data for risk identification, carrier performance, and operational decisions.
- Clear, effective communicator able to build alignment across:
- Internal teams
- Carriers
- Suppliers
- Security partners
- High operational discipline, including:
- Rigorous documentation
- Data accuracy
- Audit readiness
- Proactive problem solver, working at pace to resolve issues before escalation.
- Continuous improvement mindset, focused on:
- Simplifying processes
- Standardising systems
- Strengthening operational performance
- Exceptional organisation and resilience in fast-moving environments.
- Values innovation, efficiency, and a client-first approach.
- Advanced Excel proficiency and strong command of Microsoft Office.
- Solid understanding of UK customs procedures, including:
- Home Use, OPR, IPR, and Warehouse Bond
- Practical fluency in:
- UK duty systems
- CITES requirements
- Security SOPs
What You’ll Do (Core Behaviours)
Act Like an Owner
- Take accountability for UK logistics performance and compliance.
- Anticipate risks and resolve issues quickly.
- Ensure the secure and efficient movement of goods.
Create Clarity
- Use accurate data and reporting to inform logistics decisions on:
- Carriers
- Costs
- Service levels
- Compliance
- Simplify complex requirements into actionable operational guidance.
Empower Teams
- Collaborate across departments to ensure alignment of logistics plans.
Succeed Together
- Develop and support a logistics function with clear objectives:
- Coaching
- Accountability
- Structured training
- Cross-skilling for consistent performance.
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Challenge Conventions
- Identify improvements in:
- Carrier processes
- Cost control
- Customs workflows
- Stock handling
- Simplify, standardise, and innovate to enhance compliance and operational performance.
Benefits at De Beers Group
At De Beers Group, our purpose is to "Make Life Brilliant"—supporting our people to thrive with benefits that cover:
Time & Flexibility
- 27 days’ annual leave, plus bank holidays
- Option to buy/sell leave via a flexible benefits platform.
Financial Wellbeing
- Pension scheme (minimum 4% employee contribution + 11% company contribution, totaling 15%)
- Flexible benefits platform with:
- Holiday trading
- Travel insurance
- Dental cover
- Critical illness protection
- Retail vouchers
Health & Wellbeing
- Company-funded Private Medical Insurance (Bupa), with upgrade/extension options.
- 24/7 Employee Assistance Programme
- Access to a Mental Health First Aider network and broader wellbeing resources.
Additional Perks
- Share schemes (Opportunities to participate in Anglo American share plans: Free Shares, SIP, SAYE)
- Employee discounts and staff discount options.
- Onsite benefits where available (e.g., gym and restaurant facilities).
Benefits may vary and are subject to scheme terms and eligibility.
Our Values & Commitments
Safety First
- Unconditional commitment to the safety, health, and wellbeing of colleagues (both at work and home) and communities.
- Investing in innovation to protect lives, as people are at the heart of our business.
- Accountability, collaboration, care, and respect drive high-performance teams.
Inclusion & Diversity
- Committed to an inclusive and diverse workplace, valuing every colleague.
- Equality of opportunity to enable potential fulfilment.
- Referral incentives apply for eligible internal employees.
Building Forever (Sustainability)
- Sustainability is at the core of decision-making, guiding our long-term value creation.
- "Building Forever" is our holistic sustainability framework, reinforcing:
- Social responsibility
- Environmental commitment
- Consumer trust
Background Checks
Successful candidates will undergo background screening, including criminal checks and validation of qualifications.
De Beers Group is a company with a rich history and a sparkling future. Since 1888, we have searched the world for nature’s most precious gem. Our diamonds bring beauty, and our purpose is to "Make Life Brilliant"—for our people, customers, and the world around us.
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