Despatch Network
Logistics Operations & Growth Manager
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About Despatch Network Logistics
Despatch Network Logistics is a growing UK logistics company operating across parcel delivery, last-mile, middle-mile, driver management, route operations, and contract logistics.
We are seeking a motivated and capable individual to join our leadership team, taking responsibility for daily operations, system improvements, new contracts, and company growth. This role offers significant opportunity and independence for someone eager to develop their career while steering the business forward.
The Role: Logistics Operations & Growth Manager
This is an essential appointment for a highly driven, commercially minded individual equipped to balance operational execution and strategic growth. The successful candidate will:
- Collaborate directly with the Company Director to oversee logistics and commercial expansion across our core service areas.
- Manage daily logistics activity, optimise route performance, and input into broader company strategy.
- Support new customer relationships, deliver unparalleled service, and adapt to emerging opportunities.
- A long-term leadership opportunity, this role requires real ownership from day one—meaning both accountability and the authority to implement change.
Key Responsibilities
Core operational and strategic focus includes:
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Operational Management
- Oversee daily logistics operations and optimise route performance for efficiency.
- Monitor service levels, attendance, costs, and delivery accuracy.
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Team & People Leadership
- Recruit, onboard, and manage a growing team of drivers, supervisors, and subcontractors.
- Foster a culture of accountability and collaboration across depots.
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Client & Vendor Relations
- Communicate professionally with clients, depots, contractors, and suppliers to ensure flawless service delivery.
- Proactively resolve operational issues whilst maintaining calm under pressure.
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Business Expansion & Innovation
- Support new contract mobilisation and actively contribute to tender preparation.
- Identify and pursue new business opportunities across the logistics sector.
- Continuously improve systems, reporting, processes, and cost controls to drive profitability.
The Right Candidate
We need someone with a mindset built for ownership, growth, and results. Essential traits include:
- Reliable, honest, and trustworthy—when things matter most.
- People leader with experience managing teams confidently and empathetically.
- Commercially astute, capable of balancing cost control and service excellence.
- Organised and disciplined—both in routine and under challenging circumstances.
- Confident communicator — fluency with clients, drivers, and stakeholders.
- Data-driven—comfortable analyzing reports and making evidence-based decisions.
- Proactive without overdependency—self-starter who thrives with clear objectives.
- Passion for career progression—willing to grow alongside the business.
Experience Required
Ideal candidates should demonstrate adaptable experience in roles such as:
- Logistics operations (focused on efficiency and performance).
- Courier or parcel delivery management (especially last-mile or route optimisation).
- Transport planning or driver resource management.
- Recruitment and supervision of drivers.
- Warehousing/fulfillment operations with an emphasis on customer service.
- Contract/logistics management involving client account coordination.
- Business development or sales within the transport sector.
- Operations leadership roles with demonstrated process improvement.
- A Transport Manager CPC qualification (though not mandatory).
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What We Offer
You’ll join a dynamic team aiming for rapid, sustainable growth with:
- A long-term leadership opportunity with clear path to senior management.
- Reactive involvement in company strategy, not a desk-bound position.
- Performance-based incentives tied to commercial outcomes.
- Full managerial responsibility—make decisions, own outcomes, and drive systems.
- Growth through building and leading teams as the business expands.
- A supportive yet fast-paced environment aligned with ambitious targets.
- Career progression opportunities as we scale operations.
How to Apply
To apply, send your CV and a tailored cover note to: enquiries@despatchnetwork.com
Your brief message should highlight:
- Your relevant logistics/operations experience, including accomplishments.
- Your experience managing people or drivers—supervisory approach and achievements.
- A situation where you solved a critical problem/process inefficiency.
- Why you believe you can help a growing logistics business thrive.
- Your availability to start.
Subject line: Logistics Operations & Growth Manager Application
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