JD.COM
Logistics Solution Specialist
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What You’ll Do
System Development & Advancement
- Conduct market research to drive the standardization, configuration, and productization of supply chain business systems.
- Shorten project onboarding cycles and ensure systems align better with business needs and market changes.
- Continuously improve overall system performance.
Solution Design & Delivery
- Develop system solutions tailored for mid-tier customers.
- Produce industry-specific documentation on system capabilities.
- Coordinate product and engineering resources to drive solution implementation and delivery, meeting customer needs and strengthening the company’s service capabilities.
Testing Coordination & Reporting
- Oversee the development of UAT test cases and confirm test plan execution.
- Organize and coordinate cross-functional teams for testing participation.
- Produce comprehensive UAT test reports to ensure system functionality meets quality standards.
Project Management & Risk Control
- Take ownership of complex projects from planning through delivery.
- Identify and manage potential risks throughout the project lifecycle.
- Ensure timely resolution and successful project outcomes.
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Documentation & Training Support
- Develop and maintain system implementation documentation, including:
- User guides
- Training materials
- Best practice resources
- Conduct training sessions and provide ongoing support to internal teams and customers.
- Drive system adoption and effective usage.
Continuous Improvement
- Implement continuous improvement processes to enhance:
- System service quality
- Project implementation efficiency
- Identify process optimization opportunities.
- Drive best practices across the organization.
About You
Education
- Bachelor’s degree or higher in a relevant field.
Experience
- Proven experience in:
- System solutions
- Business analysis
- Supply chain system implementation
- Experience working with mid-tier customers or in a B2B solution delivery environment is a plus.
Technical Skills
- Proficient in:
- Office software
- System documentation tools
- Strong data analysis and management skills.
- Ability to translate business requirements into technical solutions.
Soft Skills
- Strong sense of responsibility.
- Excellent communication and coordination skills.
- Logical thinking and problem-solving abilities.
- Ability to collaborate effectively across:
- Product
- Engineering
- Customer-facing teams
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Project Management
- Demonstrated ability to:
- Manage complex projects.
- Coordinate cross-functional resources.
- Deliver results on schedule.
- Experience with UAT processes and quality assurance is highly desirable.
What We Offer
Joining JD.com means becoming part of a people-first company, where innovation and impact align with growth.
We provide:
- A competitive salary.
- A supportive environment where your career progression matters.
- Access to:
- Global project opportunities.
- Learning opportunities.
- An inclusive workplace that values diverse perspectives.
At JD.com, we strive to build a diverse and inclusive workplace where everyone can thrive. We are an equal opportunity employer and make employment decisions without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.
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