JD.COM
Logistics Solution Specialist
Milton Keynes
Posted 6 days ago
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Senior System Solutions Architect (Supply Chain & Mid-Tier Customers)
What You'll Do
System Development & Advancement
- Conduct market research to drive standardization, configuration, and productization of supply chain business systems.
- Shorten project onboarding cycles.
- Ensure systems align better with business needs and market changes while improving overall system performance.
Solution Design & Delivery
- Develop tailored system solutions for mid-tier customers.
- Produce industry-specific documentation on system capabilities.
- Coordinate product and engineering resources to deliver solutions, meeting customer needs and strengthening service capabilities.
Testing Coordination & Reporting
- Oversee development of UAT test cases and confirm test plans.
- Organise and coordinate cross-functional teams in testing.
- Produce comprehensive UAT test reports to ensure system functionality meets quality standards.
Project Management & Risk Control
- Take ownership of complex projects from planning through delivery.
- Identify and manage potential risks at every stage.
- Ensure projects are delivered on time and meet success criteria.
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Documentation & Training Support
- Develop and maintain system implementation documentation, including:
- User guides
- Training materials
- Best practice resources
- Conduct training sessions and provide ongoing support to internal teams and customers to drive system adoption.
Continuous Improvement
- Implement continuous improvement processes to enhance:
- Service quality
- Project implementation efficiency
- Identify process optimisation opportunities and drive best practices organisation-wide.
About You
Education
- Hold a Bachelor’s degree or higher in a relevant field.
Experience
- Proven experience in:
- System solutions
- Business analysis
- Supply chain system implementation
- Experience working with mid-tier customers or in a B2B solution delivery environment is a plus.
Technical Skills
- Proficient in:
- Office software
- System documentation tools
- Strong data analysis and management skills.
- Ability to translate business requirements into technical solutions.
Soft Skills
- Strong sense of responsibility.
- Excellent communication & coordination skills.
- Strong logical thinking & problem-solving capabilities.
- Experience collaborating across product, engineering, and customer-facing teams.
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Project Management
- Demonstrated ability to:
- Manage complex projects.
- Coordinate cross-functional resources.
- Deliver results on schedule.
- Experience with:
- UAT processes.
- Quality assurance is highly desirable.
What We Offer
At JD.com, you’ll join a company that values people, innovation, and impact. We provide:
- A competitive salary.
- A supportive, people-first culture with opportunities for growth.
- Access to global projects and learning opportunities.
- An inclusive, collaborative environment where your voice matters.
Our Commitment
JD.com is a diverse and inclusive workplace. We are an equal opportunity employer, celebrating differences in:
- Race
- Religion
- Gender identity
- Sexual orientation
- National origin
- Disability
- Age
- Veteran status
- And any other protected characteristic.
Ready to Apply?
Take the next step in your career— apply now to explore exciting opportunities at JD.com!
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Skills
System Development
Market Research
Solution Design
Project Management
Risk Control
Documentation
Training
Continuous Improvement
Data Analysis
Business Analysis
UAT Processes
Quality Assurance
Communication
Coordination
Problem Solving
Collaboration