JD.COM
Logistics Solution Specialist
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Logistics Solution Specialist
System Solutions & Project Delivery Specialist
What You’ll Do
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System Development & Advancement
- Conduct market research to drive standardization, configuration, and productization of supply chain business systems
- Shorten project onboarding cycles to align systems with business needs and market changes
- Continuously improve overall system performance
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Solution Design & Delivery
- Develop system solutions tailored for mid-tier customers
- Produce industry-specific documentation on system capabilities
- Coordinate product and engineering resources to deliver customer needs
- Strengthen the company’s service capabilities in target markets
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Testing Coordination & Reporting
- Oversee the development of UAT test cases and confirmation of test plans
- Organize and coordinate cross-functional teams in testing activities
- Produce comprehensive UAT test reports
- Ensure system functionality meets quality standards
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Project Management & Risk Control
- Take ownership of complex projects (planning through delivery)
- Identify and manage potential risks throughout the project lifecycle
- Ensure timely resolution for successful project outcomes
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Documentation & Training Support
- Develop and maintain system implementation documentation (user guides, training materials, best practices)
- Conduct training sessions and provide ongoing support to internal teams and customers
- Drive system adoption and effective usage
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Continuous Improvement
- Implement continuous improvement processes to enhance service quality and project efficiency
- Identify opportunities for process optimization
- Drive best practices across the organization
About You
Education
- Bachelor’s degree or higher in a relevant field
Experience
- Proven experience in system solutions, business analysis, or supply chain system implementation
- Experience working with mid-tier customers or in a B2B solution delivery environment is a plus
Technical Skills
- Proficient in office software and system documentation tools
- Strong data analysis and management skills
- Ability to translate business requirements into technical solutions
Soft Skills
- Strong sense of responsibility
- Excellent communication and coordination skills
- Strong logical thinking and problem-solving abilities
- Ability to collaborate across product, engineering, and customer-facing teams
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Project Management
- Demonstrated ability to manage complex projects
- Experience coordinating cross-functional resources
- Delivery of results on schedule
- Highly desirable: experience with UAT processes and quality assurance
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact thrive.
- Competitive salary
- Premier location and supportive, people-first culture
- Opportunities for growth and learning
- Global projects and an inclusive, diverse workforce
- Your contributions help shape the future
At JD.com, we commit to equality and accessibility.
We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
- Take the next step in your career.
- Explore opportunities and apply now.
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