HealthNet Homecare (UK) Ltd
Logistics Support Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Logistics Support Administrator
Logistics Support Administrator – Swadlincote
About HealthNet Homecare
HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. Our portfolio includes:
- Medication deliveries
- Specialist clinical nursing support
- Injection training
- IV and infusion therapies
With over 240,000 patients served across a range of therapy areas, we ensure high-quality, accessible, and convenient healthcare—removing the stress of treatment management and providing reassurance for safe, consistent care.
About the Role
We are seeking a Logistics Support Administrator to join our team in Swadlincote, dedicated to:
- Ensuring timely medication delivery to patients.
- Supporting couriers and business operations with efficient, error-free processes.
Key Responsibilities
Patient & Delivery Support
- Answer and resolve driver call inquiries regarding deliveries.
- Process and track internal/external queries via telephone and email, maintaining clear communication.
- Liaise with couriers and patients as needed, ensuring a smooth support experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Logistics & Operational Processes
- Manage Point of Delivery (POD) processing and administration.
- Handle returns and failed delivery cases efficiently.
- Reschedule failed deliveries to minimise disruption for patients.
Experience & Skills
Desirable
- Previous experience in a logistics or admin support role.
Essential
- Proven admin experience.
- A**t least 5 GCSE qualifications, with achievable grades.
Key Competencies
- Exceptional communication skills (verbal and written).
- Computer literacy, including proficiency in Microsoft Office.
- Attention to detail with an ability to work under pressure.
- Self-motivated, proactive, and committed to understanding the business and healthcare sector.
- Empathetic approach when engaging with patients/families.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
- Competitive salary.
- 25 days' holiday + bank holidays.
- Pension scheme to support your financial future.
- Continuous training and development opportunities.
- Professional registration fees covered where applicable.
- Employee Assistance Programme (24/7 access to remote GP services).
- Refer a friend scheme for rewards.
- Uniform provided, along with kit bags for clinical support staff.
- Eyecare vouchers.
- Perks and benefits via Perkbox, including discounts and discounts.
- Long service awards to recognise your dedication.
Ready to Make a Difference?
If this role resonates with you and you’re passionate about patient-centred care, we’d love to hear from you! Apply via our careers page today:
[Note: Due to high application volumes, we won’t be able to contact all applicants. If selected for an interview, we’ll follow up promptly.]
Join HealthNet Homecare and be part of a team that truly puts patients first.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills