Boundary Outlet
Loss Prevention Officer
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Loss Prevention Officer
Job Title: Loss Prevention Officer
Location: Boundary Outlet - Newcastle
Hours: 25 hours a week working 5 days out of 7
About Us:
Boundary Outlet is a premier shopping destination offering top brands at outlet prices. We are committed to ensuring a safe and secure environment for our customers, staff, and property. We’re looking for a vigilant and proactive Loss Prevention Officer to join our team and help us minimise theft and loss across the store.
Role Overview:
As a Loss Prevention Officer, you’ll play a vital role in safeguarding the store by preventing theft, deterring suspicious activity, and ensuring compliance with security protocols. Your ability to remain calm and focused in high-pressure situations will be essential to maintaining a safe shopping environment.
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Key Responsibilities:
- Monitor the shop floor, stockrooms, and other areas to identify potential security risks.
- Detect, deter, and report theft, vandalism, or other suspicious activity.
- Conduct regular patrols of the store and ensure all security measures are in place.
- Monitor CCTV systems and respond to incidents effectively.
- Liaise with store management, staff, and external authorities when necessary.
- Assist with staff training on loss prevention procedures.
- Complete detailed incident reports and maintain accurate records.
What We’re Looking For:
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- Previous experience in a security or loss prevention role is desirable but not essential, as training will be provided.
- Strong observational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- A proactive and confident approach to problem-solving.
- Knowledge of CCTV systems and basic security protocols is an advantage.
The Perks:
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to Retail Store opening times)
- Subsidised Meals
- Learning & Development Training
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