WSH Group
Lounge Host (Summer Only) - BA Lounges - Gatwick
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Company Description
Lounge Host, BA Lounges - Fixed Term Contract
Location: Gatwick Airport
Pay Rate: £14.33 per hour
Shift Pattern: Four on, two off
If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more.
We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy.
Job Description
Whenever customers visit the British Airways Lounges at Gatwick Airport, you’ll be there to greet them with 5-star, BaxterStorey service. Friendly, confident and professional, you’ll be the face of our bespoke operation, making sure that delicious food and relaxation are available to every visitor.
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What will you be doing as a Lounge Host:
- Uphold our high standards by making sure that our customers get a great experience.
- Be smart, cheerful, and approachable.
- Keep counters and displays in tip-top condition.
- Clear tables promptly.
- Ensure that BA specifications and guests’ expectations are met on every shift.
- Ensure that customers are given a prompt and efficient service.
- Assist in the preparation of food and snacks.
- Keep the kitchen and restaurant areas in a clean and tidy state at all times.
- Provide a friendly, efficient, and hygienic service to all customers.
Additional Information
Alongside working with the best teams, we also offer great benefits alongside your career as a Lounge Host, which include:
- Bespoke training and development
- Opportunities for progression across the UK, Ireland, and Europe (most of our managers have been internally progressed and developed)
- 28 days holiday, increasing with length of service (prorate for summer contracts)
- Birthday holiday
- Apprenticeship (development journey) opportunities
- Discounts available on high street shops, holidays, gyms, and cinemas
- Recognition scheme
- Wellbeing assistance
- Free meals whilst on shift
- Pension
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This role operates on a 4/2 shift pattern involving two earlies starting from 04:30 followed by two late shifts typically finishing between 20:30 and 21:30 and then two days off. We are open seven days per week and bank holidays.
Please note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic disclosure which we will apply for. In order to obtain an airside pass, we will need verifiable evidence of your past 5 years of work/education history.
Find out more about us at www.baxterstorey.com
Rate Per Hour: £13.90
Employment Type: Fixed Term Contract
Hours Per Week: 37.5
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