eTeam
Loyalty Marketing Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Marketing & Loyalty Manager (Consumer Growth)
📍 Location: London, UK (Hybrid – 3 days per week in the office: Tuesday, Wednesday & Thursday)
📅 Contract: 11-Month Fixed-Term Contract (Maternity Cover)
About the Role
We are looking for an experienced Marketing & Loyalty Manager to lead high-impact consumer growth initiatives within a fast-paced retail and e-commerce environment. This role offers the opportunity to shape customer acquisition, engagement, and retention strategies while working across multiple marketing functions and commercial teams.
You'll play a key role in developing integrated marketing campaigns, driving loyalty initiatives, launching new merchant partnerships, and delivering data-driven marketing strategies that enhance the customer experience and support business growth.
Key Responsibilities
- Develop and execute integrated marketing strategies to support consumer growth objectives.
- Lead end-to-end campaign planning and execution across owned marketing channels, including email, push notifications, and in-app messaging.
- Design and deliver go-to-market strategies for new merchant launches and commercial initiatives.
- Drive loyalty programmes and customer engagement initiatives.
- Partner with performance marketing teams to improve campaign effectiveness and marketing investment.
- Identify opportunities for merchant-funded marketing initiatives and commercial partnerships.
- Use customer insights, research, and performance data to optimise marketing strategies and improve the customer experience.
- Collaborate with commercial, product, CRM, brand, and marketing teams to deliver cross-functional initiatives.
- Support campaign planning, execution, reporting, and continuous optimisation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills & Experience
- Proven experience leading cross-functional marketing, consumer growth, or commercial strategy initiatives.
- Strong background in CRM, lifecycle marketing, loyalty programmes, or customer engagement.
- Experience developing and executing go-to-market strategies.
- Strong stakeholder management skills with the ability to influence senior leaders.
- Excellent project management and organisational skills.
- Data-driven mindset with experience using customer insights and campaign performance to drive decision-making.
- Outstanding communication and presentation skills.
- Experience working within retail, e-commerce, marketplace, or consumer-facing businesses is highly desirable.
- Experience working across global or multi-market environments is advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you're an experienced marketing professional with a passion for consumer growth, loyalty, and customer engagement, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location