Orhan London Tailoring
Luxury Business Development Executive
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Luxury Business Development Executive
Salary £35,000 - £40,000 dependent on experience + performance related bonus
Shoreditch, London Studio based- Full-time / Part Time
Orhan London are looking for someone to help drive the next stage of growth for their established tailoring studio. This is a unique opportunity to join a close-knit team and play a key role in shaping the future of a business with over 20 years of craftsmanship, creativity, and exceptional customer service behind it.
This role combines Business Development, Sales, and marketing to help shape the next stage of our growth. We're looking for someone with a proven track record. You’ll focus on generating new business, re-engaging previous clients, strengthening our brand, and delivering an exceptional customer journey that encourages repeat business.
At Orhan London, we create bespoke tailoring and alterations for he's, she's, and they're. We're proud to be an inclusive business, celebrating individuality regardless of shape, size, or gender through outstanding craftsmanship and personal service. Working as part of our team of six, you'll have the opportunity to bring fresh ideas, make a real impact, and help drive the business forward.
The Role
This is a hands-on, varied role with real responsibility. This role sits across business development, sales, and marketing, with business growth being the primary focus.
You’ll be responsible for identifying opportunities, building relationships, developing partnerships, and helping convert enquiries into loyal, long-term clients.
While marketing forms part of the role, we're looking for someone whose strength lies in creating commercial opportunities and turning them into measurable results. You will be trusted to take ownership, bring ideas to the table, and, importantly, see those ideas through. We are not looking for someone who simply creates plans; we're looking for someone who enjoys rolling up their sleeves and making things happen.
Working closely with the founders, you'll play a key role in helping shape the future direction of the business.
What You'll Be Doing
Partnerships & Growth
- Creating new business opportunities, partnerships, and client channels.
- Proactively sourcing new business and identifying opportunities to expand our client base.
- Re-engaging our extensive database of previous clients, converting them into repeat customers.
- Identifying new markets, partnerships, and commercial opportunities.
- Actively developing the reputation and reach of the business.
- Bringing fresh ideas that contribute to long-term business growth.
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Sales & Client Journey
- Managing enquiries from first contact through to becoming loyal, repeat clients.
- Building genuine relationships with clients, creating trust, and delivering an exceptional experience.
- Strengthening the customer journey to improve conversion, retention, and referrals.
- Maintaining a strong commercial focus whilst ensuring every client receives outstanding service.
- Continually looking for ways to improve the overall client experience.
Marketing & Brand
- Managing our social media channels, ensuring consistent, engaging, and high-quality content.
- Writing clear, authentic copy across social media, email campaigns.
- Identifying and delivering marketing activity that supports business growth supported by our marketing partners.
- Working with our SEO and PPC partners to maximize marketing performance.
- Looking for creative ways to increase brand awareness and customer engagement.
Commercial Performance & Operations
- Monitoring business performance and identifying opportunities to increase revenue.
- Analyzing results and adapting activity to maximize success.
- Supporting wider business projects, systems, and day-to-day operations where required.
- Taking ownership of ideas from concept through to implementation.
What's In It For You
- A varied role spanning business development, sales, and marketing, where no two days are the same.
- The opportunity to help shape the future of an established London business with over 20 years of success.
- Working closely with the founders in a collaborative, studio-based team of six.
- Real ownership of your work, with the opportunity to introduce new ideas and make a visible impact.
- A creative, supportive working environment where your contribution genuinely matters.
- A long-term opportunity for someone ambitious who wants to grow alongside the business.
- A clear pathway to develop as the business continues to expand.
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Who This Role Suits
You'll have experience across business development, sales, and marketing, with a genuine passion for building relationships and helping businesses grow.
Experience within tailoring, fashion, luxury retail, or another premium service-led environment would be advantageous, but more importantly, we're looking for someone who understands people, enjoys spotting opportunities, and has the drive to turn ideas into results.
You'll be:
- Experienced in sales, marketing, and business development.
- Confident speaking with clients and developing long-term relationships.
- Commercially aware, balancing creativity with results.
- Proactive, organized, and comfortable taking ownership.
- Someone who enjoys identifying opportunities rather than waiting for them.
- Motivated by helping a business grow and making a genuine difference.
What Matters To Us
We're not looking for someone who's overly corporate or driven by hard sales techniques. Our business has been built on trust, craftsmanship, and genuine relationships, and we want someone who shares those values. We're looking for someone who enjoys working with people, takes pride in what they do, and wants to become part of our long-term journey.
The Kind Of Person We're Looking For
- Warm, approachable, and confident with people.
- Commercially minded with a natural ability to build relationships.
- Creative, curious, and always looking for new opportunities.
- Hands-on, proactive, and comfortable taking initiative.
- Someone who takes ownership and follows ideas through.
- Equally comfortable thinking strategically and getting involved in the day-to-day running of the business.
You care about people and take pride in doing things properly, whether that's supporting a colleague, looking after a client, or helping move the business forward.
Interested? If you possess the relevant skills and experience, then please send your CV by return.
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