Powder Byrne | Luxury Ski, Sun & Adventure Holidays
Luxury Sales Specialist (Ski)
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Luxury Travel Specialist (Ski)
Department: Sales & Client Concierge
Job Details
- Working Hours: Monday – Friday, 9.30am–5.30pm
- Location: Alderley Edge/Wimslow area, Cheshire East, UK
- Contract: Permanent
- Salary: Competitive plus commission
- Travel perks: Including FAM trips and international travel opportunities
About Powder Byrne
Powder Byrne is an award-winning luxury travel specialist with over 40 years’ experience delivering exceptional family winter ski, summer and adventure holidays.
The brand operates across two core areas:
Luxury Family & FIT Travel
A leading operator of premium family ski holidays across Switzerland and Central Europe, as well as bespoke luxury travel experiences worldwide. Powder Byrne is renowned for its in-resort services, concierge delivery, and exclusive programmes for discerning international clients from the UK, US, Europe and beyond.
The business prides itself on high-touch service, long-standing partner relationships and a commitment to delivering an “everything is possible” experience.
Inbound Japan Market (Group & DMC)
Delivering high-end group travel from Japan to Switzerland and Central Europe during the summer months. This includes full destination management services, curated itineraries and guided programmes.
Job Summary
Powder Byrne is seeking an experienced Sales Specialist (Ski) to join the team. This is a multi-faceted role combining sales, business development, client experience and operational support.
As part of an exciting phase of growth, you will play a key role in supporting the opening and development of Powder Byrne’s new regional UK office in the Alderley Edge/Wilmslow area, Cheshire East. This presents a unique opportunity to help shape local operations, processes, supplier relationships and team culture while contributing to the continued growth of an established luxury travel brand.
You will be responsible for supporting a high-performing Sales team in designing and selling bespoke Powder Byrne holidays, ensuring seamless delivery of the Powder Byrne product, and helping establish the foundations for the company’s expanding UK presence.
The role requires close collaboration with internal teams in the UK, Switzerland and Japan, as well as external partners including hotels, destination management companies, ski schools and other local suppliers.
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Key Responsibilities
Sales Development
- Support new business generation and revenue growth
- Accurately quote and sell bespoke ski and luxury travel holidays
- Build strong relationships with prospective and existing clients
- Identify opportunities to increase sales conversion and client retention
- Represent Powder Byrne through sales trips, networking events and industry functions
- Act as a brand ambassador in the luxury travel market
Regional Office Development
- Support the establishment and ongoing development of Powder Byrne’s new regional office in Alderley Edge
- Assist with office operations, supplier engagement and local partnership development
- Help implement systems, workflows and best practices to support business growth
- Build relationships with clients, suppliers and industry contacts across the North of England
- Support recruitment, onboarding and training activities as the regional team expands
- Work closely with Directors and senior leadership to identify opportunities for regional growth and market expansion
Sales Systems & Operational Excellence
- Play a key role in the continued rollout and optimisation of Powder Byrne’s bespoke internal Sales system
- Support improvements in quoting, inventory management, booking workflows and sales reporting
- Assist with data loading, AI integration and onboarding colleagues onto internal systems
- Contribute to internal projects and future commercialisation initiatives
Supplier & Partner Relationships
- Build excellent supplier relationships, including hotels, transport providers, ski schools and destination partners
- Support Directors with partner negotiations and contracting activities across Switzerland and Europe
- Help maintain Powder Byrne’s reputation for exceptional service delivery and operational excellence
Client Experience & Delivery
- Support Client Concierge and Delivery teams in maintaining the highest service standards
- Ensure smooth execution of client bookings, ground arrangements and travel experiences
- Work with operational teams to deliver exceptional client satisfaction and repeat business
- Assist with staffing planning and seasonal operational requirements where required
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Collaboration
- Work closely with Powder Byrne teams across the UK, Europe and Japan
- Align with senior leadership on business strategy, growth initiatives and commercial objectives
- Foster a collaborative and positive team culture across all departments
Skills, Experience & Qualifications
- Experience in luxury travel, tourism, hospitality or a related sector
- Experience designing and delivering tailor-made travel itineraries
- Strong business development and commercial awareness
- Proven ability to build long-term client and supplier relationships
- Confident skier
- Full UK driving licence
- Childcare experience would be beneficial due to our family-focused client base
Language Requirements
- Fluent English (spoken and written)
- Additional languages, particularly German, would be advantageous
Personal Attributes
- Highly organised with strong attention to detail
- Commercially minded with a proactive sales approach
- Excellent communication and relationship-building skills
- Strong numeracy and analytical skills
- Passionate about delivering exceptional client service
- Flexible and willing to travel internationally
- Self-motivated with the ability to work independently and as part of a global team
- Entrepreneurial mindset with enthusiasm for helping establish and grow a new regional office
What We Offer
- Competitive salary plus commission
- International travel opportunities and FAM trips
- Exposure to high-net-worth clients and global luxury travel networks
- Opportunity to play a key role in expanding Powder Byrne’s international client base
- Exciting opportunity to contribute to the launch and growth of Powder Byrne’s new regional UK office
- Significant scope for career progression as the regional operation expands
- A supportive, ambitious and internationally focused team environment
To apply, please submit your CV together with a covering letter outlining your relevant experience and interest in the role. Please email this to HR_at_powderbyrne.com
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