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Sassi Holford

Luxury Store Manager

London
Posted 8 days ago
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Store Manager – London Flagship Store (Sassi Holford)

Sassi Holford is an international bridal and women’swear design company – one of only a few still manufacturing in the UK – that wholesales to high-end retailers across the UK, USA, and beyond. This respected British label operates two prestigious retail outlets: Knightsbridge, London and Taunton, Somerset. With 45 years of organic growth, Sassi Holford is now implementing an expansion plan for 2025–2029.

About the Role

Company Vision

The Sassi Holford brand embodies luxury and craftsmanship. Through meticulously handmade garments, we create trust and quiet confidence for our clients. As Store Manager of our flagship London location in a five-floor Georgian townhouse (spanning sales, fittings, and alterations), you will be responsible for upholding this ethos.

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Key Responsibilities

  • Lead a small, highly professional team with expertise in couture bridal or fashion
  • Manage daily operations to deliver a calm, understated luxury shopping environment
  • Oversee style consultants and fitting teams, collaborating closely with the marketing department
  • Balance high-end customer service with administrative duties, premises upkeep, and reporting to Directorship
  • Ensure meticulous garment construction and fitting standards

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Service Expectations

  • Clients are an international, high-end clientele—expectations must be met with:
    • Excellent sales and styling skills
    • Extremely high service standards
    • Proactive problem-solving
  • Maintain a positive, supportive team environment

Working Hours

  • Two late weekday evenings and Saturdays per week
  • Competitive salary package for the successful applicant

To apply: Excellent British English sales & management experience + clear passion for luxury fashion required. Submit CV via: address details redacted for formatting.

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Skills

Sales Skills
Styling Skills
Customer Service
Communication
Problem Solving
Team Management
Garment Construction
Fitting
Digital Literacy

Location

London, England, United Kingdom

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