ITV
M&A Technology Service Delivery Lead
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Contract Type: FTC - 3 years
Workplace: Manchester, Leeds or London. Expectation is 2-3 days a week in the office
Closing Date: 5th August 2026
Following the recent announcement by ITV of the sale of its M&E business to Sky, a dedicated Technology TSAs (Transitional Service Agreement) Lead is required.
This high-profile role sits within the ITV Studios plc Group Technology Directorate. You will be responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and meticulously planning the clean exit of these services.
Key Responsibilities
Framework Establishment & Mobilisation (Pre-Close / Regulatory Window)
- Operationalise the pre-drafted and agreed TSAs across all in-scope technology domains during the 12-month regulatory review period.
- Define governance structures, KPIs, Service Level Agreements (SLAs), and reporting cadences between RemainCo and the Acquirer.
- Stand up the appropriate governance in line with wider programme governance, ensuring clear roles, responsibilities, and escalation paths are established for Day 1 readiness.
Service Delivery Management (Post-Close Transition)
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- Govern the end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies.
- Oversee the end-to-end execution of technology services under the TSA, partnering with internal Service Owners who retain functional responsibility for their individual technical environments.
- Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations.
Commercial Protection & Risk Management
- Safeguard RemainCo from commercial exposure, ensuring service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort.
- Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer.
- Proactively manage risks to ensure RemainCo is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business.
Exit Planning & Stranded Cost Mitigation
- Collaborate with both RemainCo teams and the acquirer to design and execute detailed exit plans for each TSA.
- Strategically identify and work with Technology leaders to mitigate stranded costs (e.g., residual software licenses, underutilised infrastructure, unallocated staff overhead) to ensure zero financial tail for RemainCo post-separation.
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Experience & Skills
- M&A / Carve-Out Expertise: Proven track record of leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments.
- Broad Tech Literacy: While not a hands-on technical role, you must comfortably speak the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL).
- Commercial & Legal Acumen: Deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs. Strong understanding of cost-recovery models.
- Stakeholder & Relationship Mastery: Exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company.
- Resilience & Discretion: Ability to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase.
- Experience working within Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous.
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