CLAAS
Machine Demo and Installation Specialist
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Company: CLAAS U.K. Ltd.
Location: Sleaford
Start Date: 05/19/2025
Professional Level: Professionals
Key Area: Sales
As CLAAS Global Retail, with 18 locations throughout the UK, we are a leading dealer in agricultural machinery focused on sustained growth. We pride ourselves on delivering outstanding customer service through a motivated and knowledgeable team. Our commitment to creating a positive workplace environment ensures that our employees thrive just as much as our customers, reflecting our belief that people are key to driving continued success.
Your role on our team:
As a Machine Demonstration & Installation Specialist, you will collaborate with sales and service teams to ensure that our products meet the needs of our customers and that our staff are well-informed about the latest advancements and features.
Your profile:
This role is based in the East Midlands area, traveling between depots.
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The successful candidate will be responsible for providing in-depth operational knowledge and support for all CLAAS and third-party machines including on-board digital products.
Main Duties:
- Develop and maintain a comprehensive understanding of CLAAS and third-party products and how to optimize the operation of these products on site with customers.
- Conduct on-site visits to demonstrate a varied range of products highlighting the features and benefits to the customer.
- Plan and carry out the handover process of new and used products liaising with the sales and aftersales teams to enable a seamless and high-level experience for the customer.
- You will continually work with customers to optimize their products to enhance their productivity and efficiency.
- Serve as a first point of contact for customers with Connected Support Packages.
- Serve as secondary point of contact for technical queries from service departments for off-board products.
- Provide technical support and troubleshooting assistance to ensure optimal product performance.
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Qualifications:
- Minimum of 3-5 years of experience in the agricultural equipment industry or a related field.
- Strong technical knowledge of tractors, implements, harvesters, and digital technologies.
- Excellent communication and presentation skills.
- Proven ability to work collaboratively in a team environment.
- Willingness to travel as needed.
For more information on the role please contact Mark Palmer on 07881 106772.
Full-time Benefits Package Include:
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Sarah McKay
CLAAS U.K. Ltd.
(+44) 01284 777789
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