WHSmith
Main - Sales Assistant - WHSmith/Costa Coffee
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Sales Assistant
As a Sales Assistant at WHSmith, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. Our goal? Ensuring you, our customers, and our colleagues have pride in our shared journey.
What being a Sales Assistant is all about:
- Delivering exceptional customer service to all store visitors.
- Ensuring stock replenishment, keeping areas tidy, and maintaining an inviting shopping environment.
- Adhering to high standards in display and visual merchandising to help customers find products easily.
- Collaborating with team members to support colleagues and foster a positive workplace.
What our Stores love to see:
- Passion for creating an exceptional customer experience.
- Confidence in communicating effectively with the team.
- A motivated attitude to achieve high standards and results.
- Adaptability to meet company goals and evolving requirements.
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How we reward our teams
Your hard work ensures WHSmith thrives and keeps customers happy. Alongside your salary, you’ll benefit from:
- A pension scheme.
- A cycle-to-work scheme.
- Paid annual leave.
- Employee discounts.
To further reward your efforts, you’ll receive access to:
- A range of exclusive deals from retail partners—think discounts on meals, adventures, or movie tickets.
- Support through our Employee Assistance Programme, covering wellbeing, mental health, physical health, and financial guidance.
About WHSmith
With a remarkable heritage, we continue to grow in key locations such as:
- Airports
- Hospitals
- Rail stations
- Motorway services
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Our mission? To make life’s journeys better by offering products to everyone wherever they are.
Our InMotion brand—aimed at digital accessories—delivers an amazing customer experience, staying ahead with the latest tech innovations.
Strengthening our partnerships (including collaborations with M&S and Costa Coffee) allows us to continually enrich the customer journey across the UK.
As we embrace our continued growth, our motto remains simple: ‘To make every one of life’s journeys better!’
Inclusion and Diversity
WHSmith are proud to be an inclusive employer. We welcome all colleagues and encourage them to feel welcomed, comfortable, and free to be themselves.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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