Potters Resorts
Maintenance Administrator - Part Time
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Maintenance Administrator - Part Time
Maintenance Administrator
Company Description
Potters Resorts Five Lakes Maldon, Essex CM9 8HX
If you're highly organised, proactive, and enjoy keeping things running smoothly behind the scenes, we have an exciting opportunity to join our Maintenance Team at Potters Resorts Five Lakes.
As the UK’s only all-inclusive resorts, we pride ourselves on delivering exceptional experiences for our guests. Behind every great guest experience is a well-maintained resort, and the Maintenance Administrator plays a key role in supporting the team that makes this happen.
About the Role
Reporting to the Maintenance Manager, you will provide comprehensive administrative support to the Maintenance Department, ensuring the efficient coordination of maintenance activities across the resort.
This varied role requires:
- Excellent organisational skills
- Attention to detail
- Ability to manage multiple priorities
- Strong relationships with colleagues, contractors, suppliers, and other departments
Key Responsibilities
- Provide day-to-day administrative support to the Maintenance Manager and team
- Manage maintenance requests from Opera, email, and other reporting channels, ensuring accurate logging, prioritisation, and effective communication
- Coordinate and maintain:
- Maintenance work schedules
- Servicing calendars
- Planned preventative maintenance records
- Support departmental purchasing by:
- Raising orders
- Maintaining accurate expenditure records (under the oversight of the Maintenance Manager)
- Process invoices and supplier payments, liaising with the Finance Team to resolve discrepancies and maintain financial integrity
- Maintain accurate records of:
- Statutory inspections
- Compliance checks
- Servicing certificates
- Maintenance documentation
- Coordinate external contractors, ensuring all necessary documentation—insurance certificates, permits, and compliance records—are received before works commence
- Support the Maintenance Manager in tracking ongoing projects, repairs, and planned works across the resort
- Attend departmental meetings:
- Take minutes
- Support follow-up actions
- Liaise with Heads of Department and operational teams to:
- Gather maintenance requirements
- Provide progress updates
- Support stock control processes, including stock takes when required
- Maintain accurate filing systems and records in line with Company procedures and legal requirements
- Deliver a professional, friendly service when interacting with:
- Guests
- Team members
- Suppliers
- Contractors
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Hours of Work
- Part-time: 25–30 hours per week
- Schedule: Monday to Friday
- Flexibility may be required to support business needs
Pay
£13.50 per hour
Qualifications and Requirements
What We’re Looking For
Candidates should demonstrate:
- Previous administrative experience, ideally in maintenance, facilities, engineering, property, or operational environments
- Excellent organisational and planning skills
- Confidence in managing multiple tasks and changing priorities
- Strong attention to detail
- Comfortable using:
- Computer systems
- Microsoft Office Suite
- Departmental software
- Exceptional communication and relationship-building abilities
- Self-motivated and proactive, with the ability to work independently
- Commitment to quality service and support
- Rigorous maintenance of confidentiality and professionalism
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Why Potters Resorts?
Every day is different here. Join a friendly, fast-paced team and contribute to the seamless operation of the resort. This varied administrative role allows you to leverage your organisational skills while being part of a thriving team. Apply today!
Benefits
- Free access to the Gym and Swimming Pool
- 30% discount on shop products
- Discounted holidays for you and your family at Hopton-on-Sea and Five Lakes Resorts
- Free daily team lunch
- All-year-round position (not seasonal)
- Free Parking
- Cycle to Work Scheme
- Discounted Tickets for you/family/friends to join our drinks-inclusive ’Evening of Entertainment’
- Free access to our Employee Assistance and Wellbeing Programmes, including:
- Health check advice
- GP access
- Mental health support
- Counselling
Potters Resorts is an equal opportunities employer. We consider all qualified candidates without regard to:
- Age
- Disability
- Gender
- Gender reassignment
- Marriage/civil partnership
- Pregnancy/maternity
- Race
- Religion or belief
- Sex
- Sexual orientation
Our recruitment team will support any reasonable adjustments during the process.
Required Experience: Yes
Job Title: Maintenance Administrator Compensation: £13.50/hour
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