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Anglian Water Services

Maintenance Assurance Co-ordinator

Norfolk
£35k/yr
Posted about 20 hours ago
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Salary: Circa £35,000 (dependent on skills and experience)

Permanent, Full-time, with flexibility for part-time

Base Location: Sheringham Water Treatment Works, Norfolk and surrounding areas

Our services are at the heart of every family and community in our region. Our Water Services team clean water to the highest standards, deliver it to millions of customers, and carefully manage our assets to ensure a reliable supply now and for future generations.

We are looking for a Maintenance Assurance Co-ordinator to play a key role in supporting the delivery of our Water Supply Maintenance Strategy. This is an exciting opportunity to help drive asset reliability, maintenance excellence, and continuous improvement across our water supply operations.

As a Maintenance Assurance Co-ordinator, you'll work closely with Area Maintenance Managers, Reliability-Centred Maintenance (RCM) Engineers, operational teams and key stakeholders to ensure maintenance activities are delivered safely, effectively, and in line with regulatory and business requirements. You'll help shift our maintenance approach from reactive to proactive, improving asset performance and operational resilience across the region.

Key Responsibilities

  • Coordinate and review maintenance activities to ensure work is completed safely, efficiently, and in accordance with maintenance standards and asset strategies.
  • Monitor maintenance performance, including completion rates, backlog, deferrals and cancellations, ensuring alignment with Reliability-Centred Maintenance (RCM), Condition-Based Maintenance (CBM) and statutory obligations.
  • Maintain and assure the quality of asset and maintenance data, ensuring accurate records are captured within asset management systems.
  • Support the development of data-driven insights through condition monitoring, predictive maintenance and performance reporting.
  • Work collaboratively with RCM Engineers and operational teams to align maintenance activities with operational priorities and asset criticality.
  • Provide independent assurance of maintenance quality, identifying gaps and opportunities for improvement.
  • Support compliance with regulatory requirements and performance measures, providing assurance and reporting to leadership forums.
  • Promote continuous improvement by identifying recurring issues, strengthening asset knowledge and embedding lessons learned into future maintenance strategies.
  • Champion a strong health, safety and wellbeing culture, ensuring maintenance activities are delivered in line with approved safe systems of work and company standards.

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What You'll Bring

  • Experience in asset management.
  • Strong communication and stakeholder engagement skills.
  • Ability to analyse information, identify trends and support informed decision-making.
  • A proactive approach with a focus on continuous improvement and operational excellence.

Desirable

  • Experience of Water Supply operations and complex water treatment processes.
  • Familiarity with regulatory frameworks and performance measures such as ODI, CRI and UPO.
  • Knowledge of health, safety and environmental compliance requirements.
  • Project or programme management experience.

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We invest in our people

As a valued employee, you’ll be entitled to:

  • Personal private health care
  • Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
  • 24-hour Virtual GP service for you and your household
  • 25 days annual leave – rising with length of service and the ability to buy more
  • Life assurance (up to 8 x salary)
  • Personal accident cover (up to 5 x salary)
  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
  • Bonus scheme
  • Flexible benefits and working culture to support your wellbeing and lifestyle.

Why Anglian Water?

Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we’re proud of the difference we make. We put people at the heart of our business and we truly love what we do!

If you’re passionate about what you do and would like to make a difference then we’d love to hear from you.

Inclusion at Anglian Water

We’re committed to creating a workplace where everyone feels they belong. We’re proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we’re a Disability Confident employer.

Closing date: 30/07/2026

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Skills

Asset Management
Communication
Stakeholder Engagement
Data Analysis
Continuous Improvement
Operational Excellence

Location

Norfolk, England, United Kingdom

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